Job Description

Analyst / Asst. manager, Merchant Marketing Analytics, GMS Marketing & Analytics
You Lead the Way. We’ve Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Function Description:
Global Merchant Services is dedicated to bringing buyers and sellers together and transforming how American Express is welcomed. GMS Insights & Analytics aims to provide best in class analytics to support key GMS priorities, support strategic initiatives, optimize investments, accelerate merchant activation and enhancing the value Amex acceptance brings to merchants and Card Members at scale.
This position will report to Manager, Merchant Marketing Analytics and will lead end-to-end delivery of project from problem definition, data analysis/interpretation to developing the storyline with the insights/recommendations. The team provides data driven insights that form Merchant marketing strategy through strategic data deep dives, targeting and measurement for all global markets.
Responsibilities:

• Candidate is required to quickly understand new data presented in front of them and make decisions based on logic, business understanding and data techniques
• Create insights using relevant data, analytic logic, and rigor to solve unstructured problem statements
• Lead and provide the analytics, measurement and reporting across key performance indicators for the business for initiatives such as marketing measurement, SQP, investment planning & optimization
• Support the delivery and presentation of monthly executive results package
• Lead the streamlining and automation of analytical tools to scale the production of custom analytical/ strategic deep dives and generate actionable insights

Minimum Qualifications:

• Experience in marketing analytics preferred; relevant industry experience preferred
• Preferred 1-2 years of relevant experience with strong knowledge of skills like Python, Hive, SAS, SQL & Advanced Excel required
• Self-starter, ability to drive insights from data, provide action steps and drive results in a fast-paced environment
• Demonstrate thought leadership and accountability to own delivery end-to-end
• Intellectual curiosity and ability to learn quickly
• Demonstrate attention to detail and ability to drive results
• Degree in a quantitative field preferred – e.g. MBA; BSc/Msc Statistics, Bachelors/Masters in Economics
• Enthusiasm & sense of humor required
• Experience in Big Data techniques (i.e., KNN, Gradient Boosting Machine, Random Forest etc.) is a plus
• Experience with VBA/Tableau/Power BI is a plus

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.