Job Description

Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one – your interactions are being enabled by Ciena technologies. Ciena makes your social / entertainment / business existence REAL.
No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified below and you think you can bring value to the role, we’d love to learn more about you!
POSITION SUMMARY
This position shall be responsible to deliver automation solutions for optimizing business operations in the Ciena Services business. The role shall report into the leader for Business Process Optimization and Digitization.
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Working closely with the solution architect to design and develop usable & scalable solutions for resolving critical business problems in short span of time
• Develop, test, integrate and deploy solutions for business use which will help reduce cognitive and physical load on the various business teams across the globe thereby bringing efficiencies to business
• Develop deep understanding of the business process working with the Business Process Analysts to provide workable technical solutions.
• Participating in project planning sessions to analyze requirements and design systems. Demonstrating knowledge of the relevant architecture and information systems
• Designing & Developing, Managing Site Content and Capabilities, and assist in providing daily maintenance of the SharePoint sites
• Interface with a variety of internal functions when required to resolve issues
• Identify and implement process improvements

SKILLS & DESIRED CHARACTERISTICS

• Self-motivated, must be able to work independently to prioritize activities and set functional goals/objectives
• Able to work well both in a team and independently
• Excellent interpersonal, communication, problem-solving, analytical and client-facing skills to facilitate strong relationships with the stakeholders and customers
• Able to prioritize and handle multiple tasks simultaneously
• Able to coordinate with and/or direct other team members to achieve planned business results
• Strong commitment to on-time delivery
• Attention to detail to ensure data completeness and accuracy
• Be comfortable working in a global organization, considering global time-zones
• Good project management skills with focus on follow-through to project completion
• Must have computer proficiency and be well versed in MS Office – Excel, Word, PowerPoint Outlook

EDUCATION / EXPERIENCE

• 7-10 years experience
• Degree in Finance, Commerce, Engineering, or equivalent
• Experience on Power BI, SQL, SharePoint, Python, Automation Anywhere (RPA), SharePoint Development
• Advance Excel is must
• Experience as Business Analyst would be an added advantage

Being You @ Ciena
As part of our commitment to diversity and inclusion, we want to foster an environment that values and respects all individual’s strengths, perspectives, ideas, and ability to meet the needs of our customers globally. Ciena values the diversity of its workforce and respects its employees as individuals, regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, veteran or marital status or any other category protected by applicable law. We do not tolerate any form of discrimination. Ciena is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific accommodation measures required for you to be assessed in a fair and equitable manner.
We do not charge any fee for employment and the same applies to the Recruitment Partners we work with. Additionally, we do not ask for any refundable security deposit to be paid in bank accounts for employment purposes. We request candidates to be cautious of misleading communications and not pay any fee/ deposit to individuals/ agencies/ employment portals on the pretext of attending Ciena’s interview process or seeking employment with us.