Job Description

Job ID
364526BR

Mar 27, 2023

India

20+ brands catering to 50+ disease areas! The team of Novartis specialists within Insights & Analytics are on a data and digital transformation journey, demonstrating analytics to generate meaningful insights for Novartis medicines impacting more than 500 million patients worldwide. The team is poised to enable easier, faster and reliable decisions for Novartis divisions across the globe.

Major Accountability
Your responsibilities include, but are not limited to:

20+ brands catering to 50+ disease areas! The team of Novartis specialists within Insights & Analytics are on a data and digital transformation journey, demonstrating analytics to generate meaningful insights for Novartis medicines impacting more than 500 million patients worldwide. The team is poised to enable easier, faster and reliable decisions for Novartis divisions across the globe.
Major Accountability

• Collaborate with global stakeholders, gather campaign requirements, design scope and coordinate with cross-functional teams to attain successful campaign deployment, adhering to deliverable timelines
• Ensure all concerned and participating teams completely understand implementation requirements
• Manage and oversee end to end configuration and campaign delivery process within Salesforce Marketing Cloud, aligning with campaign objectives
• Support and assist in business requirement capture, grooming, and overall campaign documentation
• Trusted advisor or SME support for all SFMC campaign management related enquiries and new enhancements
• Campaign/trigger monitoring & issue resolution management
• Should possess excellent time management skills, diligence, collaboration, communication and interpersonal skills
• Ability to work independently as well as within a team
• Ability to learn new technologies quickly
• Manage stakeholder relationships and expectations throughout the campaign delivery lifecycle in a dynamic environment, adhering to campaign timelines
• Create guardrails and process documentation for team to use as checklists and guidance during execution

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

What you\xe2\x80\x99ll bring to the role:

• Bachelors / Master\'s Degree with1 +Years proven experience.
• SFMC Certified is must.
• Work experience in the Healthcare/Pharma/Life science industry is a plus.
• Hands-on campaign deployment & platform optimizations in SFMC with deep knowledge across the entire suite, including Email Studio, Journey Builder, Audience Builder, Automation Studio/Interaction, Campaign Manager.
• Ability to communicate effectively and deliver to both technical and business stakeholders.
• Strong business-centric/facing communication and project management skills.
• Passion for customer service and relationship building and ability to collaborate in a constructive manner within a dynamic working environment

Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we\xe2\x80\x99re proud of this, we know there is so much more we could do to help improve and extend people\xe2\x80\x99s live
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what\'s possible, when we collaborate with courage to aggressively and ambitiously tackle the world\xe2\x80\x99s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do at Novartis!

Commitment to Diversity & Inclusion:
Novartis embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network


Division
Novartis Technical Operations
Business Unit
CONEXTS
Location
India
Site
Hyderabad, AP
Company / Legal Entity
Nov Hltcr Shared Services Ind
Functional Area
Marketing
Job Type
Full Time
Employment Type
Regular
Shift Work
No