Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.



Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Analytics, Investment Optimization and Marketing Enablement (AIM) team - a part of Global Commercial Services Marketing group within American Express - is the analytical engine that enables the Global Commercial Card & Non-Card business. This role, based out of Gurugram, will be a part of the AIM team and will be responsible for Global Commercial Card Marketing Analytics. The team specifically focus on portfolio, campaign measurements and commercial Marketing analytics and partner closely with GCS Marketing teams. The incumbent would be responsible for customer behavior, Marketing enhancements, portfolio analytics, measuring the impact of various marketing treatments, reporting results to leadership, creating marketing tracking dashboards for strategic decision making and providing analytical support. The role requires a strong background in data analytics, commercial card product knowledge. The position is part of a highly collaborative environment, interacting with and influencing partners across the Global Commercial Service's business at American Express.

Key Responsibilities include:

Support and enable the business partners with campaign measurements, ROI analysis and actionable data driven insights. Portfolio analytics to identify trends, composition, leading indicators, and outlook. Support and enable the GCS Marketing partners with actionable, insightful analytical solutions to help the leadership team evaluate and drive business performance. Accurate, timely and efficient delivery of monthly results reporting for marketing leadership. Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment. Exceptional execution skills - be able to resolve issues, identify opportunities, and define success metrics and make things happen. Drive Automation and ongoing refinement of analytical frameworks. Willingness to challenge the status quo; breakthrough thinking to generate insights, alternatives, and opportunities for business success.

Qualifications

Degree in a quantitative field (e.g. Finance, Engineering, Mathematics, Computer Science or Economics). Strong technical and analytical skills with the ability to apply both quantitative methods and business skills to create insights and drive results. Ability to work independently and across a matrix organization partnering with business partners, functional owners, capabilities, technology teams and external vendors. Strong programming skills (SQL & PYTHON) are must. Experience with Big Data programming & Business Intelligence tools like Power BI & Tableau is a plus. Ability to prioritize and manage several concurrent projects through collaboration across teams/geographies.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:


Competitive base salaries Bonus incentives Support for financial-well-being and retirement. Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need. Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.


Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.