Job Description

Governance Analyst
Collect, analyze, test and report on quality assurance indicators that measure and monitor performance, risk, and adherence to standards and opportunities for TIAA's Strategic Initiative Portfolio. Develop dashboards, scorecards and financial reporting in line with the Enterprise Strategic Initiative Governance Policy. Support the Governance Lead by developing artifacts, standard operating procedures, and documentation as required. Provide proactive monitoring of strategically funded initiatives through quality assurance practices and ensure governance requirements are consistently met.

Key Responsibilities and Duties

• Support processes, procedures, tools and templates aligned to TIAA's Enterprise Strategic Initiative Governance policy.
• Consistently deliver quality assurance processes across the Strategic Initiative Portfolio, testing and providing feedback via reporting to key Line of Business stakeholders.
• Ensure standards and controls are leveraged for strategically funded initiatives and that execution health metrics are monitored and escalated as necessary.
• Liaise with Governance Lead, Line of Business (LOB) Planning Leads/Execution Leads to facilitate the quality assurance process, review quality standards, guidelines, tools and templates, etc.
• Monitor quality and proactively provide recommendations to modify processes by applying a continuous improvement mindset.
• Develop and maintain SharePoint content in support of the Governance program.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 2+ Years Required; 3+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
6IC

Company Overview:
TIAA was founded by the Carnegie Foundation in 1918 to help teachers retire with dignity by providing guaranteed retirement income and life insurance. That mission grew to include those in healthcare and more, creating reliable income for their futures while they work to make a difference today. TIAA's commitment to doing the right thing--for customers, employees and communities--has never wavered, and is why today, we are an industry leader in building financially sound futures. With 204 offices in 23 countries, 15000+ client institutions and 5 million unique customers, and around 15000 employees globally, TIAA has over $1.3 Trillion in assets under management. In 2014 it acquired Nuveen creating one of the industry's largest and most diversified investment organisations.
TIAA is the #1 not-for-profit retirement market provider in assets and participant accounts and among the highest rated insurance companies in the US. It is also the #1 manager of farmland assets and a Top 5 largest commercial real estate manager worldwide.
TIAA Global Business Services (India), established in 2016, delivers high-quality global technology, operations and shared services to TIAA's businesses and associates. At our offices in Mumbai and Pune, associates work closely with colleagues in the U.S. and around the world to meet the needs of our ever-growing client base. Our goal is to reduce risk and focus on efficiency and innovation and contribute to new ideas and technologies. We believe in a collaborative, engaged and high performing culture which foster growth and innovation. We strive to create an environment where employees feels comfortable in expressing their views and foster a culture of inclusion, diversity and equity

Function Overview: TIAA India CAO team
The CAO and Chief of Staff, Managing Director, reports to the TIAA GBS CEO and Global COO for Client Services and Technology (CS&T). The CAO team comprises of Corporate Services, Strategic Sourcing and Procurement, Business Continuity Planning and the global EPMO - Enterprise Project Management Office. Some of these have global scope in addition to the local responsibilities. Current team size, employees ~ 35.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).



Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

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