Job Description

Job Title: Analyst - Credit and Market Risk Location: Pune
About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility then please discuss this with the hiring manager.
Introduction: As a Risk RTB SME responsible for managing the service quality provided to the Risk stake holders and takes E2E responsibility of service operations. The E2E support includes ensuring Application management, Vendor management , KPI monitoring and reporting, service availability and the platform stability What will you be doing?

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  • Production stability: - Accountable for Production stability, Service availability and Governance.
  • Business Relationship Management: - Build and maintain strong relationships with Business and Technology stakeholders. Work closely with key stakeholders to make continuous improvement with focus on stability and delivery of critical Business deliverables (SLA adherence)
  • TechOps and DevOps Focus: - Engagement with Business Operations and development to ensure value driven delivery with agility and stability balance.
  • Vendor & Delivery Management: - Accountable for day to day operations partnering with the vendor Service Delivery leads.
  • Tech Delivery: - Responsible for the definition and execution of service improvement plans including RTB projects
  • Service Reporting/Reviews and Application Management: - Engagement with Global RFT RTB leadership to review KPIs and SLAs.
  • Service Escalation: -Lead Incident and Problem Management through to resolution. Operational escalation point for Incident, Problem, Change, Release and Configuration Management.
  • Ensures and promotes ITIL best practices for Incident, Problem, Change, Release management.
  • Business & Tech Change Delivery: - Responsible for the introduction of new/changed services (Application Onboarding, Decommission). And engage with BTB management to deliver. Impact analysis against the Change Portfolio.
  • Service improvement: - Managing and owing service improvement plan and Risk identification and mitigation.
  • Tech Debt and automation focus.
  • Business continuity management, presentation of KPIs and metrics and managing infra activities and auditing (Risk and Control) for applications.
  
  

Risk & control

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  • Co-ordinate with Auditors (BIA, KPMG, etc..) and plan the activities.
  • Plan control exercises and remediate gaps.

Business Facing:

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  • Periodic review of SLA performance, updated on Prod stability.
  • Approve/Signoff data availability and system access with Business.

BTB Leads Facing:

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  • Organize capacity review meeting with owner on a fixed schedule
  • Periodic review of open issues impacting prod.
  • Discuss in detail on the forward changes, arrange trainings to the team on functional changes.
  • Governance
  • KPI reporting.
  • Review the KPI’s periodically and develop the remediation plans.
  
  

What We’re Looking For

• 4+ years’ experience in production support.
• High energy, hands-on and results & goal-oriented
• Well organized with excellent time management, able to work in a pressurized environment
• Excellent knowledge of accounting principal and practices in Financial institution.

Skills that will help you in the role:
Knowledge on cloud and DevOps principles are desired.
Where will you be working? Pune
Be More at Barclays At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are. Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details. Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term. Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
Respect We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution. Integrity We operate with honesty, transparency and fairness in all we do. Service We act with empathy and humility, putting the people and businesses we serve at the centre of what we do. Excellence We champion innovation, and use our energy, expertise and resources to make a positive difference. Stewardship We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Empower Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure. Challenge Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints. Drive Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
You must meet the following eligibility criteria: To apply, upload a copy of your updated resume on Taleo.