Job Description

Job Req ID

49321

Work Type

Hybrid

Department

Finance

What you'll do:

This role is in Accounts Receivable Process in a fast paced, high volume SSC environment that supports Eaton's global business and operations that use SAP/ORACLE application for financial accounting and reporting. The position is responsible for cash applications, analyzing deductions, collections with a high degree of efficiency and quality for Eaton business units. This position is responsible for managing Accounts Receivable activities - cash applications, deductions, collections etc. while fostering process improvements and continuous learning. This position is also responsible for managing key production metrics and activities associated with quality audits.


"Driving customer satisfaction by ensuring accounts receivable activities are performed as per customer expectations and service level agreements


Perform all required cash application activity for all GLOBAL CREDIT & COLLECTION ledgers within GLOBAL CREDIT & COLLECTION scope using multiple ERPs including Oracle and both automated & manual application if necessary. Invoices should be closed in a timely manner to comply with all AR SLAs for cash application.


Post cash receipts for bank transfers, netting intercompany and cheques using information indicated on the bank statement and customer remittance advice to identify the invoices to match.


Ensure processes are fully documented including any remittance or receipt level specific variance, along with an understanding of the background to these variances to ensure optimum standard processes


Perform query management/resolution/root cause mitigation on all AR queries and provide recommendations on how to mitigate future issues and improve overall customer service.


Work closely with the Credit and Collections team to address COA through prompt management of remittance advice and communication of significant values on key customer that are missing the appropriate back up.


Investigate the output of the bank reconciliations performed by the GLOBAL CREDIT & COLLECTION GL team to address open items for AR.


Adhering and ensuring smooth month end close

Supports the GLOBAL CREDIT & COLLECTION customers who utilize the Finance Service Catalog for various queues.


Addresses escalated internal customer issues and leads activities to resolve customer concerns."


Qualifications:

Bachelors Degree in Finance, Accounting or Business preferred. Associates Degree Minimum.

Minimum of 5 years experience in the area of accounts receivable Experience with Oracle R12 and SAP preferred.


Skills:

"Working knowledge of Oracle and SAP accounts receivable processing systems

Working knowledge of interfaced ERP environments

Strong knowledge and demonstrated usage of Microsoft Suite

Power BI nice to have."

Self-starter with proven ability to work within a team-oriented globally diverse environment.


Eaton strives to provide benefits and programs that are competitive and focused on employee well-being. These programs are offered across the United States and Puerto Rico, but specific programs and options available may depend on eligibility factors such as geographic locations, date of hire, employment type and the applicability of collective bargaining agreements.

About Us

Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere. We make products for the data center, utility, industrial, commercial, machine building, residential, aerospace and mobility markets. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we're helping to solve the world's most urgent power management challenges and building a more sustainable society for people today and generations to come.

Founded in 1911, Eaton has continuously evolved to meet the changing and expanding needs of our stakeholders. With revenues of nearly $25 billion in 2024, the company serves customers in more than 160 countries. For more information, visit www.eaton.com Follow us on LinkedIn.

Our commitment to Inclusion & Diversity and Sustainability

We are powered by our vision, driven by strategy, guided by our aspirational goals and committed to doing business right. We believe diversity is our strength and diverse thinking powers innovation and growth. In our second annual Global Inclusion and Diversity Transparency Report, we look at the progress we've made in our journey and the work that's still left to do. Our latest sustainability report features our progress toward our 2030 Sustainability Goals, which include science-based greenhouse gas reduction targets and our commitment to become carbon neutral by 2030.

Recent Awards: Honored to be recognized

2018-2025 World's most admired companies, Forbes 2016-2023 Best Place to work for LGBTQ Equality, HRC 2023-2024 Top 100 Global Most Loved Workplaces, Newsweek 2012-2025 World's Most Ethical Companies, Ethisphere

Eaton in India was recognized as a Great Place to Work in 2022 CII Ideathon HR & IR in Excellence in Community Impact 2022 Top 20 Most Innovative Practices -- Women Returnee Programs (DivHersity Awards 2022) We are recognized as India's Best Workplaces in Manufacturing 2023 - Top 25 Eaton in India was recognized as a certified DEI Crusader during 'The Progressive Places to Work Conclave 2023' by Times Group India 2022-2023 Top 100 Best Companies for Women in India (BCWI) MICI '(Most Inclusive Companies Index)' - in 2022 and 2023 * Eaton is recognized by 'The Global DEI Alliance' as a progressive change advocate of Diversity, Equity, Inclusion, and Belonging (DEIB) - 2023