Job Description

Bengaluru
Work Type: Full Time

Job Title:

Analyst - CFO's Office

Location:

Bangalore (On-site; full-time)

About

Locus

:

At

Locus

, we are

redefining logistics decision-making

with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG.

Founded in 2015

by

Nishith Rastog

i and

Geet Garg

, Locus has evolved from a women's safety geo-tracking app into a

globally recognized logistics optimization platform

.
Our technology has empowered enterprises such as Unilever and Nestle to execute

over a billion deliveries

across 30+ countries. Guided by our commitment to

innovation

and sustainable growth, we transform complex supply chains into

strategic growth enablers

. Join us at Locus and be part of a team shaping the future of global logistics.

About the Role

We are looking for a Business Analyst to drive key strategic and cross-functional initiatives in our customer success team. You will report directly to our CFO, while working closely with our Customer Success and Technical Account Management teams.


This is a high-visibility, cross-functional role that requires strong analytical thinking, project and stakeholder management. The ideal candidate will be someone who has led large cross-functional projects independently, while driving structure, clarity and operational rigour for evolving business needs.

Key Responsibilities

Revenue Operations for Customer Success

- Drive analytics, reporting, actionable insights and new tool adoption to support revenue planning, forecasting, and performance tracking.

Program Management

- Drive key programs cross-functionally, ensuring tracking/visibility, accomplishment of objectives and adherence to timelines.

Customer Asks Management -

Own the customer asks lifecycle, working closely with regional CS/Technical Account managers to consolidate, refine and drive delivery with Product & Engineering teams.

Process Design and Standardisation

- Identify gaps in processes and help define and implement SOPs that strengthen operational rigor.

Strategic Support to Leadership

- Work closely with the CFO, Head of Customer Success, Regional CS Heads, Brand & Content and Product to provide structured inputs, frameworks, research and analysis that address large high-impact problem statements.

What We're Looking For

2-5 years of experience in business analysis/revenue operations, cross-functional stakeholder management, or program management roles Strong problem-solving skills and analytical thinking - Solving unstructured problems using research to draw insights and provide answers to key business problems/hypothesis Excellent Communication Skills, High degree of ownership, Strong organizational and multitasking skills Understanding of structured reporting and tools such Excel, BI, CRM etc. Prior experience in SaaS/Logistics startups in client and/or senior stakeholder facing roles is a bonus

Why Join Locus?

Locus is building smart, scalable technology that powers logistics for global enterprises--driven by AI, data science, and deep domain expertise. As a Business Analyst, you'll play a critical role in driving operational excellence and strategic execution across key business initiatives. You'll work closely with cross-functional teams, bring structure to ambiguity, and help leadership make informed, data-backed decisions that move the business forward.