Job Description

Razorpay was founded by and in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via ) and enabling capital availability for businesses (via ).
Key Roles and Responsibilities

• 1-3 year of experience, preferred from Banking domain
• Act as a primary POC for all terminal configuration requests and activation of payment methods for our merchants.
• Should clearly understand the policies of banking partners to drive timely TID allocation.
• Own & execute end to end cost queries internally & with our banking partners.
• Should have the ability to collaborate & execute activities independently.
• Work with cross-functional teams.
• Achieve TAT targets consistently.
• Understand and work towards teams/organizations objectives.

Minimum requirements

• Working knowledge of Microsoft Excel.
• Experience in the payments industry is essential.
• Strong communication skills, oral & written.
• Ability to negotiate with banks and able to maintain good internal and external relationships with all the stakeholders.
• Proven experience on google sheets or excel knowledge.
• Self motivated and result oriented personality.
• Strong interpersonal skills and an ability to build rapport with our banking representatives.
• Hardworking with strong work ethics.

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
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