Job Description

Ready to shape the future of work?

At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are redefining industries, and

we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's

shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge solutions -

we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Management Trainee/ Assistant Manager/

Senior Analyst/Team

Lead

-

Workforce Relations Admin

!

This role is essential in supporting workforce relations by

maintaining

accurate

and compliant documentation, preparing detailed case summaries, and

assisting

in internal investigations to address employee concerns. The ideal candidate will possess a strong background in employee relations administration, document management, and collaborating across HR and business functions to ensure a fair and compliant workplace."

Responsibilities

1. Team Leadership:

Lead a team of analysts, ensuring

timely

and

accurate

processing.

Monitor team performance and provide coaching to enhance efficiency.

2. Documentation:

Maintain detailed and organized documentation of all case-related activities

in accordance with

internal policies and legal standards.

Prepare Case Summaries: Draft clear, concise, and factual case summaries to support HR decision-making and legal review if necessary.

Investigation Support:

Assist

in conducting internal investigations related to employee conduct or workplace concerns.

3

. Compliance:

Ensure case management practices align with company policies, local

labor

laws, and ethical standards.

4.

Reporting:

Generate periodic reports on case trends, resolution timelines, and compliance metrics.

Analyze

trends and provide insights to improve operations.

Qualifications we

seek

in you!

Minimum Qualifications

Bachelor's degree in HR, Finance, Accounting, or a related field.

Relevant

years of workforce relations admin experience, with

some

year in a supervisory role.

Advanced

proficiency

in HRMS software and reporting tools.

Five Days working from Office

Preferred Qualifications/ Skills

Certification in HR management or HR operations.

Experience in process improvement and automation.

Preference of an understanding of Workday module

Key Skills and Attributes:

Leadership and team management skills.

Analytical mindset with attention to detail.

Strong communication

and stakeholder management abilities.

Why join Genpact?

Be a transformation leader

- Work at the

cutting edge

of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race,

color

, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to pay to participate

in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobAssistant Manager

Primary LocationIndia-Noida

ScheduleFull-time

Education LevelMaster's / Equivalent

Job PostingJun 2, 2025, 4:23:36 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time