Job Description

Job Summary:

We are looking for a seasoned

Oracle Field Service Cloud (OFS) Consultant

with experience in implementing and supporting complex field service processes. This role involves configuring OFS, integrating with Oracle Cloud SCM/Service modules, and optimizing technician scheduling, routing, and mobility.

Key Responsibilities:

Implement, configure, and support

Oracle Field Service Cloud (OFS)

including activities, routing, capacity planning, and technician mobility. Gather and translate business requirements into OFS configurations and extensions. Integrate OFS with Oracle Fusion Service, Inventory, Order Management, and external systems (CRM, legacy platforms). Support mobile workforce enablement, dispatching, GPS tracking, and real-time notifications. Monitor and tune OFS processes for performance and usability. Collaborate with IT and business teams to support deployment and change management. Should be able to support multiple customers in 2:00 PM IST to 11:00 PM IST shift

Required Skills:

6+ years of experience in

Oracle Field Service Cloud

. Strong understanding of

scheduling, routing, and dispatch logic

. Hands-on experience with OFS configurations, APIs, and plug-in frameworks. Experience in

integrating OFS

with Oracle Service, Inventory, and/or Order Management modules. Knowledge of Oracle Integration Cloud (OIC) or other middleware tools. Familiarity with mobile enablement, GPS, and technician portals.

Nice to Have:

OFS certification and exposure to IoT or AI-based field service optimization. Experience integrating OFS with Salesforce or third-party CRMs. * Experience with Oracle Service Logistics and Depot Repair.