Job Description

Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Associate & Summary A career in our Advisory Acceleration Centre is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

Role: Associate
Tower: SAP
Experience: 2 - 5 years
Key Skills: SAP Application administration. HANA Database administration. SAP Monitoring
Educational Qualification: BE / B Tech / ME / M Tech / MBA / B.SC / B.Com / BBA
Work Location: India
As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Collaborate effectively with others.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Handle/analyze data and information responsibly.
• Follow risk management and compliance procedures.
• Keep up to date with developments in the area of specialization.
• Communicate confidently in a clear and concise manner.
• Uphold the firm's code of ethics and business conduct.
• Work in a team environment that includes client interactions, manage deliverables independently, and cross-team collaboration.
• Good Team player. Take up cross competency work and contribute to COE activities.

Position Requirements:
Required Skills:
Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production systems. Experience in Kernel update and Support Pack stack upgrade Hands on experience in System Refresh / Client Copies, Transports management Experience with HANA Database administration, patching and upgrade. Provide operations support for SAP systems and technical infrastructure which includes printer administration, transport administration, troubleshoot SAP front end issues. Knowledge in applying OSS notes, configuring RFC connections. Analyze system performance issues and troubleshoot Excellent Knowledge in UNIX/ Linux and Windows OS platform. Strong communication, presentation and organizational skills. Excellent analytical and problem-solving abilities. Exposure to SAP Solution Manager Analyze EWA reports
Preferred Skills:
1. ITIL certification 2. Exposure to BOBJ and Data Services
Managed Services- Application evaluation services
At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clients’ better.
Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwC’s Managed Services our client’s are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment.
Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients’ applications and cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective.

As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective.
Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date