Job Description

Bring your expertise to JPMorgan Chase. As part of AML/KYC Governance and Oversight, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgment to solve real-world challenges that impact our company, customers, and communities. Our culture in AML/KYC Governance and Oversight is all about thinking outside the box, challenging the status quo, and striving to be best-in-class.

Job Summary:

As a Program Manager in the AML/KYC Oversight team, you will be responsible for leading and managing an AML/KYC program to ensure our product and customer base are fully compliant with Bank Secrecy Act (BSA), PATRIOT Act, and FINRA requirements. You will work closely with various groups, such as AML/KYC Operations, AML/KYC Governance and Oversight, and Global Financial Crimes Compliance teams to deliver ongoing requirements for capturing, reporting, and monitoring compliance with regulatory standards. This role requires a detail-oriented approach, strong investigative skills, and the ability to collaborate effectively across teams.

Job Responsibilities:

Coordinate and collaborate with internal and external stakeholders to define program requirements, objectives, and deliverables. Monitor project progress, identify potential issues, and implement corrective actions as needed. Conduct thorough investigations to ensure compliance with regulatory standards and identify areas for improvement. Facilitate regular meetings, providing clear and concise updates to stakeholders and senior management. Foster a positive team environment, providing guidance, support, and mentorship to program partners. Ensure meticulous attention to detail in all aspects of program management and reporting.

Required qualifications, capabilities, and skills:

Bachelor's degree in Business Administration, or a related field. 4+ years of financial service experience in AML/KYC, controls, audit, quality assurance, risk management, or compliance. Proven experience in managing large-scale, complex projects with multiple stakeholders. Exceptional leadership, organizational, and time management skills. Excellent communication and interpersonal skills, with the ability to effectively convey information to diverse audiences. Strong problem-solving abilities and a proactive approach to identifying and mitigating risks. Ability to work under pressure and manage multiple priorities in a fast-paced environment. Demonstrated ability to conduct detailed investigations and analyses. Strong collaborative skills, with experience working across teams and departments.

Preferred qualifications, capabilities and skills

A Master's degree is preferred. * Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).