Job Description

Job Category: Program Management
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Bring your expertise to JPMorgan Chase. As part of AML/KYC Governance and Oversight, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgment to solve real-world challenges that impact our company, customers, and communities. Our culture in AML/KYC Governance and Oversight is all about thinking outside the box, challenging the status quo, and striving to be best-in-class.
Job Summary:
As a Program Manager in the AML/KYC Oversight team, you will be responsible for leading and managing an AML/KYC program to ensure our product and customer base are fully compliant with Bank Secrecy Act (BSA), PATRIOT Act, and FINRA requirements. You will work closely with various groups, such as AML/KYC Operations, AML/KYC Governance and Oversight, and Global Financial Crimes Compliance teams to deliver ongoing requirements for capturing, reporting, and monitoring compliance with regulatory standards. This role requires a detail-oriented approach, strong investigative skills, and the ability to collaborate effectively across teams.
Job Responsibilities:

• Coordinate and collaborate with internal and external stakeholders to define program requirements, objectives, and deliverables.
• Monitor project progress, identify potential issues, and implement corrective actions as needed.
• Conduct thorough investigations to ensure compliance with regulatory standards and identify areas for improvement.
• Facilitate regular meetings, providing clear and concise updates to stakeholders and senior management.
• Foster a positive team environment, providing guidance, support, and mentorship to program partners.
• Ensure meticulous attention to detail in all aspects of program management and reporting.

Required qualifications, capabilities, and skills:

• Bachelor's degree in Business Administration, or a related field.
• 4+ years of financial service experience in AML/KYC, controls, audit, quality assurance, risk management, or compliance.
• Proven experience in managing large-scale, complex projects with multiple stakeholders.
• Exceptional leadership, organizational, and time management skills.
• Excellent communication and interpersonal skills, with the ability to effectively convey information to diverse audiences.
• Strong problem-solving abilities and a proactive approach to identifying and mitigating risks.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.
• Demonstrated ability to conduct detailed investigations and analyses.
• Strong collaborative skills, with experience working across teams and departments.

Preferred qualifications, capabilities and skills

• A Master's degree is preferred.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

About Us:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.
About the Team: Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.