Job Description

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JPMorgan Chase & Co. is expanding its consumer business by launching a new digital bank in the UK. We are working to build a best-in-class Financial Crime (FinCrime) Operations function in Edinburgh as we embark on this exciting chapter in the continued growth of our UK business.

Part of the FinCrime Operations Team, the Demographics team acts as a referral point for requests for information (RFI) from Client List Screening and Sanctions Transaction Screening firm-wide utilities. The team is responsible for reviewing and responding to the firmwide utilities in order to disposition alerts on Negative Media, PEP, Sanction, Internal List Screening and Sanctions Payments.

Demographics Specialist

The Demographics Analyst will be responsible for the timely review of Chase UK Banking customers identified as potential matches for negative media, PEP or Sanctions hits. The reviews require the Demographics Analyst to critically analyse alerts raised by our screening team in order to identify if the hit can be dispositioned based on information acquired from internal systems and open source information - this can also include providing risk based decisions in order to disposition hits. The role also includes customer outreach to obtain information from our customer's in order to obtain information from our prospective customers to make the right decision on each alert.

Key Responsibilities

• Critically analyse alerts raised by the Client List Screening team in order to identify if the hit can be dispositioned based on information acquired from internal systems and open source information or if customer contact is required.
• Assessment of information collated from investigation and provide a Risk Base Decision on the data.
• Manage own caseload, ensuring prioritisation and timely execution.
• Assist with change management for by sharing process improvements and best practice amongst the team.
• Customer outreach to support our valued customers through their onboarding journey and progress their application in a professional and compassionate way.
• Develop strong partnerships with key stakeholders, proactively build and maintain relationships across the firm.
• Review and assessment of Sanction Payment alerts to establish if customer contact is required and providing an outcome to the Sanctions team.
• Attending frequent knowledge sharing and calibration calls with other areas of Chase UK to ensure that the customer journey is progressing within SLA.

Qualifications

• 2-3 years Banking/Financial experience - UK Banking KYC/FinCrime experience preferred
• Exceptional attention to detail
• Demonstrate an Independent decision-making ability, and strong analytical skills
• Use own judgement - knowing when to escalate
• Excellent written and verbal communication skills
• Familiarity on how to draft strong, concise and robust reports
• A proven track record of using open source research in order to build a concise narrative
• Maintains a sense of urgency and ability to prioritize/multi-task
• Ability to work under pressure and to fixed deadline

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team: Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.