Job Summary : Tookitaki is looking for an experienced AML Onboarding Expert to join our team. The ideal candidate will have extensive knowledge of AML regulations globally and experience in onboarding Fintechs in any SaaS industry vertical. Responsibilities: Develop and implement an onboarding strategy: The AML onboarding expert need to design a generalised and comprehensive compliance onboarding strategy across Fintechs in different segments (example payments, e-wallets, online lenders, virtual asset service providers etc. ) and regions (ASEAN, Middle East, Africa and LATAM). The onboarding strategy needs to include a step-by-step process for new customers to follow across the AML stack (transaction monitoring, screening, customer risk scoring, onboarding and case manager). This should include clear instructions, tutorials, and documentation to help users get started with the software. Collaborating with other teams: The AML onboarding expert needs to work closely with other teams such as sales, account management, customer support, and product engineering to ensure that the onboarding process is seamless and efficient. Conducting training sessions: The AML onboarding expert need to design standard training sessions to help customers learn how to use the software and design their own risk and treatment policies in line with the AML regulatory requirements of a specific region. This may involve guiding the customer with UAT and answering queries post GoLive. Monitoring progress to GoLive: The AML onboarding expert must track the progress of new customers to ensure that they are successfully onboarded onto the platform and are using the software in right way to meet Go Live timelines. This may involve gathering feedback, identifying areas of improvement, and making necessary adjustments to the onboarding process. Developing relationships: The onboarding expert should build strong relationships with new customers to ensure that they feel supported and valued. This may involve providing ongoing support, answering questions, and addressing any concerns or issues that arise during the onboarding process. Requirements:
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