Job Description

Job Title: Assistant Manager / Deputy Manager - Homecare

Department:

Homecare Services

Location:

Felix Hospital

Reporting To:

Homecare Head / Operations Manager

Job Summary

Felix Hospital is looking for a dynamic and result-oriented

Assistant Manager / Deputy Manager - Homecare

to oversee and expand homecare services. The role involves managing operations, coordinating clinical and non-clinical staff, ensuring service quality, and driving business growth.

Key Responsibilities

Manage day-to-day operations of homecare services including nursing, physiotherapy, attendants, and medical equipment. Coordinate with doctors, nurses, caregivers, and patients for smooth service delivery. Ensure compliance with hospital policies, clinical protocols, and quality standards. Handle patient inquiries, service scheduling, and issue resolution. Monitor service quality, patient satisfaction, and feedback. Manage vendor and staff onboarding, training, and performance evaluation. Support business development activities and achieve assigned revenue targets. Maintain accurate records, reports, and MIS related to homecare operations. Ensure timely billing, collections, and documentation.
Required Skills & Competencies

Strong operational and people management skills Good communication and coordination abilities Knowledge of homecare services, hospital operations, or healthcare management Problem-solving and decision-making skills Ability to work independently and handle multiple responsibilities
Qualifications

Bachelor's degree in Healthcare Management, Hospital Administration, or relevant field MBA/MHA preferred
Experience

3-7 years

of experience in homecare services, hospital operations, or healthcare management Experience in managing teams and patient services is mandatory
Salary

Best in industry (as per experience and interview)
Contact Details

HR - Deepanshu

9643653928

Job Types: Full-time, Permanent

Work Location: In person