Job Description

Job Title: Tele caller - AMC

Company: Skylark

Gender Preference: Female

Experience: 2 to 3 Years

Job Location: Chennai

Work Mode: Work from Office

Salary: Based on performance

:

Skylark is looking for an experienced

Tele caller - AMC

with strong communication skills and prior experience in

laptop and desktop-related services

. The role involves handling outbound and follow-up calls for

Annual Maintenance Contracts (AMC)

and coordinating with customers for renewals and service requirements.

Key Responsibilities:

Make outbound calls to existing and potential customers regarding

AMC renewals

. Explain AMC plans, benefits, and service coverage for

laptops and desktops

. Follow up with customers to close AMC renewals. Maintain accurate customer records and call logs. Coordinate with the service and technical team for service scheduling. Handle customer queries related to AMC, service support, and renewals. Achieve monthly calling and renewal targets.

Required Skills & Qualifications:

2-3 years of experience

as a Tele caller, preferably in IT hardware/services. Must have hands-on experience with

laptop and desktop products/services

. Excellent verbal communication and customer-handling skills. Ability to explain technical concepts in simple language. Target-driven and performance-oriented.

Preferred Candidate Profile:

Female candidates only. Based in or willing to work in

Chennai

. Professional attitude with strong follow-up skills.
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Provident Fund
Application Question(s):

Good in English Experience in for laptops and desktops.
Experience:

Telecommunication: 1 year (Preferred)
Location:

Chennai, Tamil Nadu (Preferred)
Work Location: In person