Job Description

Job Profile

: Service coordinator (Female candidates preferred)

Job Location

: CBD Belapur

Salary

: Depend on Experience

:

Client Relationship Management:

Develop and maintain strong relationships with clients to ensure their satisfaction and retention.

Contract Management:

Manage the entire process of Annual Maintenance Contracts (AMCs), including preparing renewal proposals, negotiating terms, and finalizing agreements.

Service Coordination:

Coordinate with service teams, technicians, and vendors to ensure smooth delivery of services and timely completion of maintenance tasks.

Client Communication:

Serve as the primary point of contact for clients, addressing their inquiries and resolving any issues that arise.

Administrative Tasks:

Maintain accurate client records, update CRM systems with renewal status and sales data, and prepare reports.

Sales and Upselling:

Identify opportunities to upsell additional services or contract renewals to existing clients.
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Leave encashment Provident Fund
Work Location: In person