Job Description

AMC Coordinator-

About Shreeji Aqua Treatment Pvt. Ltd.

We, Shreeji Aqua Family, are one of the leading environmental solutions providers in India.

We specialize in the design, erection, installation, and commissioning of Water Treatment Plants, Sewage Treatment Plants, Reverse Osmosis (RO) Plants, and other related systems. We cater to a wide range of industries and proudly serve a large and growing client base across the country. As a comprehensive environmental solutions provider, we also operate NABL and MoEFCC-accredited laboratories for testing food, air, water, and soil.

Additionally, we are one of the leading manufacturers of water and wastewater treatment chemicals in India.

Key Responsibilities

Manage and monitor Annual Maintenance Contracts (AMCs) for all clients.

Ensure timely renewal and follow-up of AMC contracts with customers.

Maintain and update AMC schedules, client records, and contract documentation.

Coordinate with technical and service teams to ensure smooth execution of AMC visits.

Respond to client queries, complaints, and feedback related to AMC services.

Prepare and share AMC service reports, schedules, and visit summaries.

Follow up with clients regarding AMC payments and billing status.

Work closely with the sales team to upsell or renew additional services.

Maintain positive client relationships and ensure high satisfaction levels.

Track and report AMC performance and client feedback to management regularly.

Required Skills & Qualifications

Strong written and verbal communication in English, Hindi, and Marathi.

Excellent coordination and follow-up skills.

Basic technical knowledge of ETP/STP/RO systems is preferred.

Proficiency in MS Excel, Word, and professional email communication.

Strong time management and organizational abilities.

Education

Graduate in Science / Engineering / Business Administration or related field.

Experience

1-3 years of experience in customer support, coordination, or service management.

Candidates with experience in AMC handling or the utility service sectors will be preferred.

Freshers with good communication skills and a willingness to learn may also apply.

What We Offer

A rare opportunity to work in a social impact company (and Certified Corporation!) where you get to wake up every day knowing you're achieving positive change. Strong personal as well as professional development in an intense and high-growth scale-up environment. The experience of being part of an international company with 150+ enthusiastic and highly talented teammates across the country (and counting) - always ready to share knowledge and support! Learn from a smart, fun team of highly passionate and dedicated people from around the country who love food and hate waste. Strong personal as well as professional development in an intense and high-growth scale-up environment. Flexible working schedules, Occasional food gathering sponsored by the company. We work hard and we play harder! Ensure you've read and understood the job description in full and you agree with each point. After, if you consider yourself the right fit for this role, we highly recommend that you apply. We don't accept Word files or irrelevant role applications. We accept only CVs along with a cover letter (it can be included in the CV, top or bottom, PDF only) with specifics of why you have chosen to apply for this position and what your motivation is. If you have what it takes, we are looking forward to hearing from you! Email us your resume, Cover letter, and other documents, if any, to hr@shreejiaqua.com

Mobile No - 9225078663

Job Type: Full-time

Pay: ?18,000.00 - ?20,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person