Job Description

Job Title:

Amazon Marketplace Executive - IT Hardware

Location:

Mumbai (In-Office)

Employment Type:

Full-Time

Experience Level:

Entry to Mid-Level

Shift:

UK Business Hours

Job Overview

We are hiring an

Amazon Marketplace Executive

to manage and support Amazon marketplace operations for a

UK-based client

. The role involves handling customer queries, managing product listings, processing orders and returns, and supporting day-to-day marketplace activities.

Basic and up-to-date IT hardware knowledge is mandatory

, with familiarity with current products available in the marketplace.

Key Responsibilities

Manage Amazon marketplace operations for a UK-based client account

Respond to customer queries professionally and within defined timelines

Handle basic product and technical queries related to computer hardware

Add, update, and maintain product listings on Amazon Seller Central through the client portal

Manage orders, cancellations, returns, and coordinate related activities

Maintain accurate records and support smooth marketplace operations using Microsoft Office tools (Excel, Word, etc.)

Requirements

Basic understanding of PCs, computer hardware, and related components (processors, motherboards, RAM, storage, GPUs, peripherals, etc.)

Good written communication skills

Strong attention to detail and ability to manage multiple tasks efficiently

Familiarity with Amazon Seller Central or other e-commerce platforms (preferred)

Willingness to work shift-based schedules aligned with UK business hours

Experience

Freshers as well as candidates with relevant experience in e-commerce, marketplace operations, customer support, or technical support are welcome to apply

Compensation & Benefits

Competitive salary

Yearly performance-based bonus

Job Type: Permanent