Performance-based incentives and bonuses atleast 25,000 PM
Key Responsibilities:
Handle customer queries through chat (80%) and inbound voice calls (20%)
Interact confidently with both USA-based and domestic customers
Resolve issues, complaints, and problems effectively
Ensure timely and satisfactory resolutions to customer queries
Maintain accurate records and adhere to quality standards
Required Skills:
Must have
absolute fluency in English and Hindi
(spoken and written)
Should be confident and comfortable in handling
USA-based clients
Willingness and interest to interact with global customers via chat and voice
Strong comprehension, typing, and problem-solving skills
Basic system navigation skills
Eligibility Criteria:
Undergraduates and above can apply
Both freshers and experienced candidates are welcome
Job Types: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Flexible schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
How many months of experience do you have in Sales or Customer Support or Blended Process
What's your current in-hand salary
How much do you rate your English Communication Skill out of 10
Education:
Higher Secondary(12th Pass) (Preferred)
Language:
English (Preferred)
Hindi (Preferred)
License/Certification:
Expertise to handle USA Customers too (Preferred)
Experience in Sales or Customer Support (Preferred)
Location:
Gurgaon, Haryana (Preferred)
Work Location: In person
Speak with the employer
+91 7836095291
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