Job Description

Job Type: Full-Time
Location: 100% Remote
Timezone: US (PST)
About our Client
Our client is a full-service Amazon management agency specializing in driving profit-first growth for brands on the Amazon platform. They leverage advanced campaign structuring, AI-driven bid strategies, publisher-grade analytics, and holistic account optimization -- including PPC, listings, inventory, and brand health -- to scale high-performance Amazon brands.
They're seeking an Amazon Account Manager who will serve as the primary point of contact for clients, implement effective growth strategies, and ensure optimal ROAS (Return on Ad Spend) and profitability.
Role Summary
As the Amazon Account Manager, you will oversee one or more client Amazon seller/vendor accounts (3P or 1P), be responsible for strategic planning, day-to-day operations, campaign management, listing optimisations, inventory & health monitoring, performance reporting and delivering growth targets. You'll collaborate closely with our internal teams (PPC specialists, copy/content, operations, data analysts) and act as the "extension of the client's in-house team."
Key Responsibilities

• Own the Amazon account(s) for assigned clients: day-to-day operations, growth roadmap, strategic planning.
• Develop and execute account growth strategy: new product launches, listing optimisation (titles, bullets, A+ content), SEO/organic traffic, sponsored ads (Sponsored Products/Brands/Display), DSP where applicable.
• Manage PPC campaigns: structure, keyword research, match types, negative keyword strategy, bid optimisation, budget allocation, ROI/ROAS modelling.
• Monitor and optimise key performance metrics: ACoS (Advertising Cost of Sales), TACoS (Total Advertising Cost of Sales), ROAS, ad conversion rate, organic sales lift, margin impact.
• Provide detailed reports and insights to clients: weekly/monthly performance review, actionable recommendations, forecast next period.
• Liaise with cross-functional internal teams: content/copy for listings, creative team for imagery/video, operations for inventory planning, brand health team for suppressions/stranded inventory.
• Stay up-to-date with Amazon policy changes, ad product updates, algorithm changes, marketplace shifts and emerging best practices.
• Identify scaling opportunities while ensuring profitability: when to scale spend, when to pull back, how to optimise conversion vs traffic.
• Serve as client relationship lead: manage expectations, communicate clearly, act proactively on issues (listing suppressions, account health, negative reviews).
• Work with automation/data tools and dashboards: pull/clean data, identify waste/spend inefficiencies, drive process improvement (e.g., by leveraging no-code automations, data pipelines).

Qualifications

• 3+ years of experience managing Amazon seller or vendor accounts (or equivalent e-commerce marketplace experience).
• Strong understanding of Amazon advertising ecosystem: Sponsored Products/Brands/Display, DSP, auto vs manual campaigns, bidding strategies, search term reports.
• Proven ability to improve ROAS/ACoS and profitability for Amazon accounts.
• Excellent analytical skills: ability to interpret data, create actionable insights, optimise campaigns based on performance.
• Experience with Amazon listing optimisation: keyword research, SEO, copywriting (titles/bullets/A+), conversion-rate focus.
• Familiarity with Amazon account health, operations, inventory forecasting, and marketplace best practices.
• Comfortable being client-facing: strong communication, presentation skills, managing expectations, building trust.
• Self-starter, organised, able to manage multiple clients/accounts concurrently.
• Advanced Excel / Google Sheets skills; experience with dashboards / BI tools a plus.
• Bonus: experience with automation tools, no-code platforms, AI-driven optimisation (a growing focus).

Ecommerce Coffee Break
KPIs / Success Measures

• Achieving or exceeding client ROAS/ACoS targets.
• Improvement in organic sales and overall account profitability.
• Reduction in wasted ad spend (negative keywords, inefficient campaigns).
• Client satisfaction and retention (renewals, upsells).
• Timely reporting and proactive account strategy updates.
• Efficient cross-team collaboration and issue resolution (listing suppressions, inventory, reviews, etc.).

What Their Offer

• Opportunity to work with 7- and 8-figure Amazon brands using cutting-edge frameworks and analytics.
• Collaborative, high-performance environment, with access to proprietary tools and datasets.
• Competitive salary + performance-bonus (tied to client KPIs).
• Professional growth path: potentially moving into Senior Account Manager, Team Lead, Strategy Director roles.
• Remote-friendly or hybrid opportunity (depending on your region/timezone).

Skills Required