Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of [Assistant Manager], [Pricing and Promotion, MDM ]

In this role, you will be working as an SME for the process. You will be responsible for all the activities related to Pricing and Promo MDM domain.

Responsibilities

Ensure timely and accurate update of all Pricing and Promotion records. Responsible for delivering all the tasks on-time, every-time. Ensure that the schedule is reviewed as circumstances change. (timeliness)*
Investigating Pricing and Claims raised by Suppliers - Trading Terms Pricing*
Take ownership of performance against all the assigned Pricing and Promotion processes and key categories*
Process pricing conditions or rebate agreements creation/change requests in SAP after execution of relevant approvals*
Cooperate with team members responsible for other Pricing areas to ensure efficiency of the process*
Research on errors and participate in creating the Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) documentation.*
Perform peer to peer Quality check for accuracy and compliance.*
Client management and to lead Client calls /Escalation management*
Propose opportunities for improvement Pricing and Promotion*
Plan & support Transitions and ensure "First Time Right"*
Ensure that all the reports are maintained and cleared on time*
Developing and improving business processes through tools, metrics to enable decision making Raise incident tickets to the relevant helpdesks when there is an issue*
Participate in idea generation and improvement activities*
Good knowledge of governing policies around Pricing and promotion as per the area of work*
Good analytical skills, propose process improvement plans*
Ensure all Data Quality KPIs (Key Performance Indicators) are met*
Identifies areas for data quality and process improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies*
Time management skills and the ability to work towards meeting multiple deadlines and balance competing priorities along with helping the team balance work expectations*
Candidates should be capable of working through large number of requests managing deadlines along with competitive priorities*

Qualifications we seek in you!

Minimum Qualifications

Experience - Relevant Experience*
Education: Bachelor's degree*
Good Working Knowledge and hands on in SAP S4 HANA/ECC/PMR Fiori*
A high degree of motivation, excellent analytical and conceptual skills and customer-oriented style of working describe you*
You possess strong communication skills and a good sense of responsibility*
Team player with strong analytical, cooperation and communication skills*
Self-Motivated*
Enjoyment working in a dynamic team*
Very good English language skills*
Flexible with Shift timings*
Should have good knowledge of Pricing data requirements*
Preferred Qualifications/ Skills

Have a continuous improvement mind set and support improvement projects from data perspective*
Advanced use of MS Office (Excel, PowerPoint, Word)*
Great at communication, collaboration*
Flexible, organized, multi- task team player*
Analytical, Problem Solving, Excel, Good Communication, able to work individually*
Work with business units and process experts to resolve master data issues*
High Energy level*
Retail Merchandise & BWS Category can be added advantage*
Why join Genpact?

Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation*
Make an impact - Drive change for global enterprises and solve business challenges that matter*
Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities*
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day*
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress*

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.



Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobAssistant Manager

Primary LocationIndia-Bangalore

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingSep 22, 2025, 9:25:28 AM

Unposting DateOct 22, 2025, 1:29:00 PM

Master Skills ListOperations

Job CategoryFull Time