Job Description

From 3 to 8 year(s) of experience
₹ Not Disclosed by Recruiter

Mumbai

Roles and Responsibilities
Responsibilities


Direct Responsibilities

• Work closely with the Front Office users and the Operations users
• Work effectively thru good interpersonal and communications skills with representatives of a diverse range of departments located in various locations (FO, MO, IT).
• Identify, resolve and report issues of IT platform to the concern team and users.
• Maintain a very good/detailed understanding of Trading platforms and Trade workflow, FO, MO and BO systems and interfaces as appropriate, Front to Back operational processes
• Work closely with other IT groups (vendors, IT Development, IT Infrastructure):
  • To ensure IT environment availability,
  • To track that business requirements related to IT are fulfill,
  • To reactively manage any IT issue or traders requirements with accurate reporting to the line manager and concerned teams.
  • To document the overall support activity.
  • To perform the BOD/EOD checks, support scenarios, create, and maintain support best practices.
  • To be involved in tests of new functionalities of applications under your perimeter.
• When appropriate, manage and/or coach more junior staffs.
• Maintain record of system changes, IT incidents/problems, and information to be shared within the team.
• Understand and observe compliance rules, including IT employee code of conduct.
• Ensure IT Security recommendations are implemented by IT.
• Pro-actively report potential security risks or breaches.
• Report any issues to the line manager in a timely manner.

Qualifications


Technical & Behavioral Competencies Technical

• Indian Capital market knowledge for NSE/BSE
• UNIX basic knowledge
• Windows 2012/2016 knowledge
• Support skills on troubleshooting Software/Hardware issues
• Networking and TCP/IP knowledge
• IT Process knowledge of SDLC
• Incident management knowledge – ITIL process
• NOTIS/NCMS installation and Operational knowledge
• BOLT/NEAT installation and Operational knowledge
• Bloomberg knowledge.
• Audit IT knowledge (NSE / BSE yearly audit)
  

Behavioral

• Excellent problem-solving skills.
• Excellent communications and interpersonal skills.
• Professional appearance and organized approach.
• Reliable and can work under stress at times.
• Structured approach.
• Able to commit for long period.

Specific Qualifications

• 5 to 10 years’ experience in capital markets area and mainly in the institutional broking business (FII broker)
• Experience in interacting with Front Office Traders & Business Users.
• Experience in Exchange certification of Algo, DMA , SOR, CTCL
• Experience with vendor systems like Dolphin, Protector, Omnesys, TCS BaNCS, Greeksoft and global FO systems
  

Role:IT Support - Other Salary: Not Disclosed by Recruiter Industry:Financial Services Functional AreaIT & Information Security Role CategoryIT Support Employment Type:Full Time, Permanent
Key Skills
Information & TechnologyTrade SupportTechnical SupportIT
Education UG:Any Graduate

Company Profile

RiverForest Connections Private Limited
Well known Financial Services Company
Company Info


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Recruiter Name:Namrata Contact Company:RiverForest Connections Private Limited Telephone:9819980088 Website:http://careers.riverforestconnections.com