Job Description

To greet, receive and bid farewell to passengers in the front reception counter.

• To assist passengers with their luggage on entry and exit at the lounge.
• To page for flight departure for contracted airlines.
• To page for the availability of shower facility to passengers on queue.
• To carry out regular checks of all areas of the lounge, such as shower rooms, toilets to ensure

consistent cleanliness.

• To handle Meet and Greet service when required.
• Must be well versed with the different currency conversion rates.
• To possess a good knowledge in general information of the airport including its facilities,

flight schedules and airlines information, direction to the departure gates etc.

• To be well versed with the computer and/or email and internet services; to assist passengers

whenever required.

• To cooperate and work in a team towards development, implementation, maintenance and

improvement of the quality management system.

• Direct all aspects of operations of the F&B department and control its quality in accordance

with company and ISO standard.

• To take initiative to identify areas for improvement and participate in continual improvement

activities.
Required Skills Food & Beverage