Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Assistant Manager - Accounts Receivable
Your job will involve invoice and payment processing, workflow management and issue resolution.
Responsibilities
Responsible for End to End contractual (SLAs, critical metrics) & internal metrics.
Ensure smooth & surprise free operations and service delivery.
Build a detailed succession plan for all Key/Critical roles.
Drive employee engagement, agent growth, retention with low attrition; timely detailed one on ones, updated time keeping system (My time), Compliance.
Accurate & timely MSS Alignments, Cost Code, Band mix
Performance of account activities and management of senior and junior team members
Financial responsibilities of various aspects of account related queries, Age analysis reporting, credit application approvals, manage customer specification claims
Very good understanding on store admin support, cash application, credit management, collections including intercompany, sundry debtors, corporate, pre-legal & Legal
New account credit application management (i.e., attain, review for completeness, risk assessment and cover and authorization.
Confirmed skills and proficiencies in assessment, problem solving, practices/policy administration/interpretation
Flexibility to quickly shift priorities, multi-task and prioritize requirements in fast paced environment and lead all to completion
Provide Insights on DevOps data, track & report any observations, bugs, Etc.
Shown work with minimum supervision to take initiative and follow-up on assigned projects, balanced by good collaboration skills.
Act as an intermediary between reviewers, Genpact & Client management
Lead daily employee related issues by providing appropriate resolution
Coach, Mentor and Motivate team with excellent people engagement
Complete within deadlines and accurate follow-up on the agreed actions with the customer
Qualifications
Minimum qualifications
Accounting knowledge (Accounts Receivables) intermediate level;
Similar Invoice to Cash work experience
Work experience with SAP system (Advantage)
Organized personality with attention to details and customer orientation;
Accurate, logical problem solver;
Ability to handle client on a one-on-one basis, via e-mails and calls;
Upbeat, proactive with the ability to work both independently and as part of a team;
Communicative and ability to learn;
Encouraged qualifications
Excellent Analytical and Communication (Verbal and written) skills
Good AR domain knowledge
Ambitious (Intrinsic) and execution oriented
Good social skills to work effectively with people.
Should have excellent team handling, management skills
Multi tasking and flexible to deliver beyond expectations
Teamwork and should have an approach across 360 degree (DRs/Peers/Superiors) management experience
Proven skills in problem solving, practices/policy administration/interpretation
Customer partner Management exposure with good presentation skills is a must
Ability to handle pressure - Timelines and Customer Demands
Leads by example with high on Values, Ethics and Integrity
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on , , , and .
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.