Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for Assistant Manager - AML/KYC

PEP and Customer Due Diligence Quality Assurance

In this role, the shortlisted candidate will be responsible to review PEP screening and Customer due diligence alerts, as well as potentially reviewing and supervising transactions and activities to resolve any AML red flag. This position may analyze customer relationships, documentation, activity patterns, and transactions to detect potential suspicious activity through the monitoring systems to identify potential regulatory, or terms of service violations by customer. Specifically, when items have been identified to potentially be outside of encouraged norms, the analyst will bring up to management cases requiring further investigation.

Responsibilities

Proven experience as Quality Analyst in AML/KYC domain and preferred CAMS/CFE certification.

Undertake Quality Assurance checks on both PEP Screening and customer due diligence

Evaluate and common areas and process deficiencies identified during quality checking to assist the development and improvement of the process

Identify any key risk areas and bring up to management

Review policies and procedures, regulatory compliance training for compliance with applicable laws and regulations including OFAC/ HMT, suspicious activity reporting (SAR) and KYC regulations

Support the development and continued improvement of the Quality Assurance process

Ensure high quality standards are maintained with timely and effective feedback to PEP screening and CDD analyst

Identifies areas of risk and make recommendations on operational improvements, quality assurance and any additional training crucial to mitigate risk. Seeks ways to

assist the organization in strengthening customer due diligence and PEP screening process, remain compliant and improve efficiency.

Prepare and present weekly/monthly reports with root cause analysis will be a part of the business review

A Risk-Based Approach should be followed to select the sample sizes ranging from 100% to 20% over time & performance. Quality Teams can increase the sample size and perform enhanced quality review for the analyst or the process as a whole, if the quality is below threshold.

Reporting of analyst wise scorecard with in depth defect analysis followed by corrective action plan!

Identifying any process gaps within the quality assurance review to make sure that areas of concern are addressed and resolved

Making sure processing is performed accurately and within an agreed turn-around time

Supervising and producing progress reports to identify failures, trends and development needs analysis to make sure the PEP Screening and CDD community are building their knowledge and capability

Qualifications

Minimum qualifications

College degree/University degree or

relevant KYC experience

.

Meaningful experience in internal audit; quality control; risk management; operations/quality assurance within AML/KYC function.

Bachelor's

degree with meaningful experience of FCC proven track record

Good experience in MS-Office applications like Excel, Word, Power point, Outlook etc.

Preferred qualifications

Previous experience in Financial Crimes and/or AML Investigations, or Operational Risk

Experience with Retail Bank Portfolios

Experience completing Screening or Sanctions Reviews

Possess excellent PC and keyboarding skills

Ability to spell, read, write, and comprehend English

Proficiency with Microsoft Office Products, including Outlook, Word, and Excel

Ability to navigate and understand Excel spreadsheets including the use of pivot tables and slicers to prioritize and track work assignments

Willingness to rotate shifts, as needed

Must possess procedure driven judgement in order to determine the best solution to an issue

Ability to apply concepts and organize work to ensure compliance timelines are met

Successful completion AML/KYC Analyst I Training and has been deemed knowledgeable and proficient in AML/KYC processes and procedures by the Client

Apply a strong understanding of the US Financial System including client spending patterns behaviors, and Sources of Wealth

Assess data elements to evaluate and complete a KYC Record review for a client.

Why join Genpact?

Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation

Make an impact - Drive change for global enterprises and solve business challenges that matter

Accelerate your career -- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobAssistant Manager

Primary LocationIndia-Bangalore

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 29, 2025, 12:45:31 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time