Job Description

Deloitte US Client and Marketing Organizations (CMG) Technology CoE | U.S. India Alumni Relations - Deputy Manager

About Deloitte US Client and Marketing organizations

U.S. India, Client & Market Growth Businesses, Global, and Strategic Services (CMG and BGS) drive the marketing programs, initiatives, and priority client-facing programs in the U.S. regions. India CMG and BGS is focused on quality and operational excellence and is constantly challenging and refining its business model to ensure proper support of marketing processes, services, and deliverables in the United States. The mission of CMG and BGS is to support, augment, and complement marketing efforts of Deloitte through the development of marketing and business development materials and services.

Deputy Manager - U.S. India Alumni Relations

Are you up to the challenge of being a trusted business advisor with an opportunity to influence business strategy at one of the world's leading professional services firms? Does it excite you to be able to work on and support complex proposals?


Are you interested in being part of the Alumni Relations Team in India! Join our team of professionals in delivering strategic and tactical guidance to senior leadership in support of alumni development and building eminence among Deloitte's alumni community.

As an Alumni Relations Manager, your role and responsibilities will be: Translate Ideas into insights:

Support the firm's focused alumni strengthening initiatives in line with the new alumni engagement and development strategy, by working directly with US Stakeholders Leads stakeholder and cross-functional focused group discussions, understanding their needs and guiding them to become more insight-driven; pitching for more value-added work to U.S. India As a subject matter specialist on CRM/Alumni database, drives large and complex automation projects and process enhancements to enhance operational excellence and enable informed decision-making, with only high-level guidance from business leaders

Campaign Management:

Help manage the alumni contact database and support the execution of the global

alumni strategy across India and the US. o Partner with business leaders and internal clients to help define campaign objectives, develop KPIs, and support the planning and execution of marketing and recruitment campaigns.

Coordinate marketing campaigns (such as events, webinars, newsletters, and thought leadership initiatives) to strengthen alumni engagement. Contribute to expanding campaign support services, including talent recruitment campaigns and event organization.

Data Quality, governance, reporting, and analysis:

Establish robust data management standards, procedures, and best practices to ensure high-quality data cleansing, wrangling, and mapping across complex datasets. Leverage advanced Excel and MS Access skills to rapidly analyze large volumes of data, deliver actionable insights, and comprehensive reports tailored to client requirements. Lead data governance initiatives by identifying and resolving metadata discrepancies and ensuring strict compliance with US GDPR and internal data privacy policies. Drive data quality and integrity by consistently meeting and exceeding accuracy SLAs and maintaining timely, reliable internal client reporting. Oversee data research from diverse third-party sources, develop and maintain dynamic databases, collaborate cross-functionally to address evolving data needs, and stay current with industry trends and best practices.

Stakeholder Management:

Participate in regular calls with US leadership, providing input and suggestions to support alumni strategic goals. Work with U.S. and U.S. India internal clients to embed analytics into marketing and alumni life cycle activities. Support the synthesis and visualization of alumni data, helping to convey meaningful insights through presentations and reports.

Develop People and Self:

Contribute to team development by sharing knowledge and supporting the onboarding new team members. Seek feedback and learning opportunities to drive personal performance and growth. Demonstrate adaptability and problem-solving skills, seeking guidance as needed and building a positive reputation within the team. Provide guidance and informal mentorship to peers and assist in identifying training needs and delivering relevant sessions. Share technical and domain knowledge with the team regularly.

Skillsets required:

Professional qualification (MBA) from a reputed institute preferred 8-10 years of professional experience in campaign management, data management, reporting, and CRM databases. Non-negotiable presentation and communication (verbal and written) skills Excellent knowledge of MS Office (Excel and Access). Excellent logical thinking with analytical expertise. Ability to work as a leader and foster an environment of learning. Knowledge of MS SQL, VBA, Salesforce, Marketing Cloud, or any CRM will be a plus Experience in Alumni Relations will be a plus

A successful candidate will also have the following preferred skills:

A self-starter and strong team player Ability to lead and manage a small to large team, while collaborating with others Excellent behavior and attitude to work and learn new processes Strong problem-solving and troubleshooting skills Ability to walk in the shoes of team members and understand their challenges Previous campaign management experience will be a plus

How you'll grow

At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities--including exposure to leaders, sponsors, coaches, and challenging assignments--to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people's growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Work Location: Hyderabad | Work Timings: 2 p.m. - 11 p.m.

About Deloitte

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the "Deloitte" name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms. Copyright 2025 Deloitte Development LLC. All rights reserved.

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Requisition code: 300986