Job Description

Roles & Responsibilities:

Document Processing and Customer Service:

Process and format documents as required, and handle customer queries within the defined turnaround time (TAT). Prepare and dispatch account statements, intimation letters, acknowledgment letters, and other documents for investors and customers. Ensure timely and accurate communication with clients to address their needs and provide necessary information.

Transaction Monitoring and Reporting:

Conduct daily quality checks of all transactions to ensure accuracy and completeness. Reconcile transactions daily to achieve 100% coverage and accuracy and identify and resolve discrepancies promptly. Generate various Management Information System (MIS) reports for Investment Managers, Distributors, SEBI compliance, and other required reports.

Operational and Regulatory Compliance:

Oversee operations performed by subordinate employees, and forward processed documents to the Assistant Manager for further quality checks. Understand and meet Service Level Agreement (SLA) deliverables and deadlines, adhering to regulatory requirements. Send banking confirmations for cheque deposits, dispatch communications to investors, and ensure timely submission of all required inputs for MIS information.

Education & Experience Requirements:

Commerce/Finance graduate with at least 2 - 4 years of relevant experience or CA Inter with significant experience, preferably in AIF or similar roles. Proven experience in managing fund operations, including document processing and transaction reconciliation. Experience in handling customer queries and generating compliance reports is highly desirable.

Competencies Required:

Document Processing and Client Communication:

Proficient in processing documents accurately, handling customer queries efficiently, and ensuring timely and clear communication with clients.

Quality Assurance:

Skilled in conducting daily quality checks, reconciling transactions for accuracy, and generating detailed MIS and compliance reports.

Operational Oversight:

Strong ability to oversee operations, adhere to Service Level Agreements (SLAs) and ensure regulatory compliance, including managing banking confirmations.

Team Collaboration:

Effective in supervising and mentoring subordinate employees, ensuring correct operations, and enhancing team performance.

Analytical Skills:

Strong analytical abilities for identifying and resolving discrepancies, maintaining financial integrity, and ensuring operational efficiency

shift timing- 5 days working

2 off (sat- sun)

salary - 17000 - 20000( in hand)

location- Gandhinagar, Gift city

Job Type: Full-time

Pay: ?15,246.00 - ?19,256.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person