Responsibilities :
- Call existing and potential customers to sell the company's products and services
- Accurately record details of customer's purchase orders
- Process customer purchases
- Generate leads for the outside sales team to pursue
- Manage customer accounts by ensuring that existing customers remain satisfied with company's products and services
- Develop and sustain solid relationships with customers to encourage repeat business
Requirements :
- Ability to read and follow scripts
- Strong negotiation and consultative sales skills
- Excellent organisational and problem-solving skills
- Effective communication skills
- Strong customer service skills
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