About the role - Manage an entire airtel store and provide a delightful experience to customers while driving Sales targets, with adherence to pre-defined guidelines Key Responsibility Develop store strategies to expand store traffic and optimize profitability Ensure a consistent, quality store experience for customers: customer needs are met, complaints are resolved and service is quick and efficient Drive sales of various airtel plans, plan upgrades & products - my airtel app, WYNK, airtel TV etc. Maintain store staff job results by coaching, counseling, disciplining, planning, monitoring, and appraising job results Maintain inventory levels of airtel assets - SIM cards, dongles, Wifi devices Ensure adherence to pre-defined airtel SOPs to run store operations smoothly Skills Required Good communication and interpersonal skills Ability to analyze data and derive insights Customer centricity while taking all decisions Ability to drive large teams towards specific objectives Ability to monitor store transactions Digital Savvy, ability to manage digital assets Educational Qualifications Graduate, preferably MBA Work Experience 3-4 years of retail shop floor experience Preferred sectors: Modern retail, Telecom, Consumer durables, Apparel/ fashion Please note:- Only female candidates can apply for Kota location. Male candidates can apply for Jhunjhunun location.
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