Job Description

, Permanent Position: Ground Staff Customer Service Company Overview: Viswamitempowersolution is a leading provider of airport and airline services in Chandigarh, Punjab, India. We are committed to providing exceptional customer service and ensuring the smooth operation of airport and airline operations. Job Overview: We are currently seeking enthusiastic and customer-focused individuals to join our team as Ground Staff Customer Service. This position plays a crucial role in ensuring the safety and comfort of our passengers while providing excellent customer service. Key Responsibilities: - Greet and assist passengers at check-in, boarding, and arrival areas - Handle and resolve customer inquiries and complaints in a professional and timely manner - Ensure the safety and security of passengers by following all airport and airline regulations - Assist passengers with luggage and other needs - Communicate flight information and updates to passengers - Collaborate with other ground staff and airline crew to ensure a smooth and efficient operation - Maintain a clean and organized work environment - Adhere to all company policies and procedures Qualifications: - High school diploma or equivalent - Previous customer service experience is an asset - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Strong problem-solving and decision-making skills - Flexibility to work various shifts, including weekends and holidays - Must be able to pass a background check and obtain necessary airport security clearance Benefits: - Competitive salary - Comprehensive benefits package, including health and dental insurance - Opportunities for career growth and development - Fun and supportive work environment - Employee discounts on flights and other travel-related services If you are passionate about providing exceptional customer service and are looking for a challenging and rewarding career in the airport and airline industry, we encourage you to apply for this position. Join our team at Viswamitempowersolution and help us deliver the best airport experience for our passengers.

Skills Required