Job Description

Position: Airport Support Representative Company Overview: Viswamitempowersolution is a leading provider of aviation support services in Nashik, Maharashtra, India. We specialize in providing ground handling, cargo handling, and passenger services to various airlines operating in Nashik. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as an Airport Support Representative. As an Airport Support Representative, you will be responsible for providing exceptional customer service to passengers and assisting with various airport operations. Key Responsibilities: - Greet and assist passengers at the airport, providing them with information and directions as needed - Handle check-in and boarding procedures for passengers according to airline policies - Assist with baggage handling and ensure timely delivery to the appropriate aircraft - Coordinate with other airport staff to ensure smooth operations and timely departures - Respond to passenger inquiries and resolve any issues or complaints in a professional and timely manner - Monitor and maintain the cleanliness and safety of the airport terminal - Adhere to all safety and security procedures as per company and airport regulations - Assist with special services for passengers with disabilities or special needs - Handle cash and credit card transactions for airport services - Maintain accurate records of passenger and flight information Qualifications: - High School diploma or equivalent - Previous customer service experience, preferably in the aviation industry - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Strong problem-solving skills and ability to handle difficult situations with composure - Basic computer skills and ability to learn new systems quickly - Must be able to work flexible hours, including nights, weekends, and holidays - Must be physically fit and able to lift and move heavy baggage Contract Details: This is a full-time position with competitive salary and benefits. The contract will be based in Nashik, Maharashtra, India. If you are passionate about providing exceptional customer service and have a strong interest in the aviation industry, we encourage you to apply for the position of Airport Support Representative at Viswamitempowersolution. We offer a dynamic and rewarding work environment with opportunities for growth and development.

Skills Required