Job Description

Position: Airport Ground Staff Company Overview: Viswamitempowersolution is a leading airport management company based in Pune, Maharashtra, India. We are committed to providing exceptional services to our clients and ensuring a smooth and efficient airport experience for all passengers. Job Overview: We are currently seeking organized and customer service-oriented individuals to join our team as Airport Ground Staff at Pune Airport. As a member of our ground staff team, you will play a crucial role in ensuring the safe and timely arrival and departure of flights, as well as providing excellent customer service to passengers. Key Responsibilities: - Greet and assist passengers at check-in counters, boarding gates, and baggage claim areas - Check and process passengers' tickets and travel documents - Help passengers with special needs or requests, such as wheelchair assistance or special meals - Coordinate with other airport departments to ensure a smooth and efficient operation - Monitor flight schedules and communicate any changes or delays to passengers - Handle and resolve customer inquiries and complaints in a professional and timely manner - Ensure compliance with airport security and safety regulations - Assist with the loading and unloading of baggage and cargo from aircraft - Perform other duties as assigned by the Airport Manager or Supervisor Qualifications: - High school diploma or equivalent - Previous experience in customer service or hospitality preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Strong problem-solving and decision-making skills - Physically fit and able to lift heavy objects - Willingness to work irregular hours, including weekends and holidays - Knowledge of multiple languages is a plus Benefits: - Competitive salary and benefits package - Opportunities for career growth and development - Dynamic and diverse work environment - Training and support from experienced professionals If you are a team player with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity to join our team as Airport Ground Staff at Pune Airport. We look forward to hearing from you!

Skills Required