Job Description

Position: Airport Ground Staff Company Overview: Viswamitempowersolution is a leading provider of airport ground handling services in Nagpur, Maharashtra. We are committed to providing excellent customer service and ensuring the smooth operation of airport operations. Job Overview: We are currently seeking enthusiastic and dedicated individuals to join our team as Airport Ground Staff. As a member of our ground staff team, you will be responsible for providing efficient and professional service to our customers and ensuring the safe and timely arrival and departure of flights. Key Responsibilities: - Greet and assist passengers at check-in counters, boarding gates, and baggage claim areas - Check and verify travel documents, such as tickets and passports - Assist passengers with special needs, such as unaccompanied minors or passengers with disabilities - Handle and resolve customer inquiries and complaints in a timely and professional manner - Ensure the safety and security of passengers by following all airport and airline regulations - Monitor flight schedules and communicate any changes or delays to passengers - Coordinate with other ground staff and departments to ensure the smooth operation of airport services - Perform administrative tasks, such as data entry and record keeping - Maintain a clean and organized work environment Qualifications: - High school diploma or equivalent - Excellent communication and customer service skills - Ability to work in a fast-paced and dynamic environment - Strong attention to detail and problem-solving skills - Ability to work in a team and independently - Willingness to work flexible hours, including weekends and holidays - Basic computer skills - Previous experience in the aviation industry is an asset, but not required Benefits: - Competitive salary - Comprehensive training program - Opportunities for career growth and development - Health and dental benefits - Employee discounts on travel and other services If you are a motivated and customer-oriented individual looking for an exciting career in the aviation industry, we encourage you to apply for the Airport Ground Staff position at Viswamitempowersolution. Join our team and help us provide exceptional service to our customers.

Skills Required