Job Description

Position: Airport Ground Staff is a leading provider of airport ground handling services in Chennai Airport India.
We are committed to providing efficient, safe, and reliable services to our customers and ensuring a positive experience for all airport passengers.
Job Overview:
are seeking a highly motivated and customer-oriented individual to join our team as an Airport Ground Staff at Mumbai Airport. The ideal candidate will have excellent communication skills, a professional demeanour, and a strong commitment to providing exceptional customer service.
Key Responsibilities:

• Greet and assist airport passengers with check-in, boarding, and baggage handling

• Provide information and assistance to passengers regarding flight schedules, delays, and other relevant information

• Ensure the safety and security of passengers by following all airport regulations and procedures

• Handle and resolve customer complaints or concerns in a timely and professional manner

• Collaborate with other airport staff to ensure smooth operations and efficient service delivery

• Maintain a clean and organized work environment

• Adhere to company policies and procedures always

• Continuously update knowledge of airport and airline regulations and procedures Qualifications:

• High school diploma or equivalent

• Previous customer service experience preferred

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced and dynamic environment

• Strong problem-solving and decision-making skills

• Flexibility to work various shifts, including weekends and holidays

• Familiarity with airport operations and regulations is a plus

• Must be able to pass a background check and obtain necessary airport security clearances Benefits:

• Competitive salary

• Health insurance

• Paid time off

• Opportunities for career growth and development

Skills Required