Position: Air Ticketing Executive Company Overview: Viswamitempowersolution is a leading travel company based in Pune, Maharashtra, India. We specialize in providing customized travel solutions to our clients, including air ticketing, hotel reservations, and holiday packages. Our team is dedicated to providing exceptional service and creating memorable experiences for our customers. Job Overview: We are currently seeking a highly motivated and detail-oriented Air Ticketing Executive to join our team. The ideal candidate will have a passion for the travel industry and excellent customer service skills. This is an exciting opportunity for both freshers and experienced individuals to grow their career in the travel industry. Responsibilities: - Assist clients with their air ticketing needs, including booking flights, issuing tickets, and providing travel advice - Communicate with airlines to check flight availability, schedules, and fares - Handle customer inquiries and provide prompt and accurate responses - Process payments and maintain accurate records of transactions - Keep up-to-date with industry trends and changes in airline policies and procedures - Collaborate with other team members to ensure a seamless travel experience for clients - Build and maintain relationships with clients to ensure their satisfaction and loyalty - Handle any customer complaints or issues in a professional and timely manner - Meet sales targets and contribute to the growth of the company Qualifications: - Bachelor's degree in travel and tourism or a related field (freshers are welcome to apply) - Previous experience in a similar role is preferred but not required - Excellent communication and customer service skills - Strong attention to detail and ability to multitask - Proficient in using computer systems and booking software - Knowledge of airline policies and procedures is an asset - Ability to work in a fast-paced and dynamic environment - Willingness to work flexible hours, including weekends and holidays - Fluent in English (knowledge of other languages is a plus) Contract Details: This is a full-time position based in Pune, Maharashtra, India. The selected candidate will be offered a competitive salary and benefits package, including health insurance, paid time off, and opportunities for career growth. If you are passionate about the travel industry and have a strong desire to provide exceptional customer service, we would love to hear from you. Apply now and join our dynamic team at Viswamitempowersolution!
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