Job Description

Company Overview

Gamut HR Solutions is a company dedicated to helping individuals find the right kind of job. With a team of 2-10 employees, we provide services to job seekers in various industries.

Job Overview

Air Ticketing Executive position available at Gamut HR Solutions in Hyderabad, Telangana, India. This is a full-time job opportunity suitable for freshers with less than 1 year of experience.

Qualifications and Skills

• Excellent communication and customer service skills
• Ability to work in a fast-paced environment
• Basic knowledge of airline ticketing systems and procedures
• Proficient in using computer systems and reservation software
• Attention to detail and accuracy in handling ticketing transactions
• Ability to handle customer inquiries and resolve conflicts professionally
• Strong organizational and multitasking skills
• Ability to work independently as well as in a team
• Flexible to work in shifts and weekends

• Assist customers in booking domestic and international flight tickets
• Provide information on flight availability, fares, and schedules
• Handle customer inquiries and resolve any issues related to flight bookings
• Process ticket reservations and ensure accurate and timely issuance of tickets
• Coordinate with airlines and travel agents to ensure smooth travel arrangements
• Keep updated with airline policies, procedures, and industry trends
• Maintain customer records and ensure data accuracy
• Handle ticket cancellations and changes as per customer requests
• Support customers with pre and post-flight assistance

Expertia AI Technologies