125/2, Taki Rd, Kalikapur, Barasat, Kolkata, West Bengal - 700124
Company:
Need Eighty Two Forex and Travels Pvt. Ltd.
Employment Type:
Full-Time
About Us
Need Eighty Two Forex and Travels Pvt. Ltd. is a leading company in the Travel & Tourism, Forex, and Medical Tourism industry. We specialize in customized domestic & international tour packages, air ticketing, foreign exchange services, and medical tourism solutions. We are looking for an
Air Ticket Executive
to join our growing team.
Key Responsibilities
Handle domestic and international air ticket booking, reissuance, and cancellation.
Work on GDS/CRS platforms (Amadeus, Galileo, Sabre, etc.) to issue and manage tickets.
Provide accurate fare quotes and best flight options to clients.
Maintain knowledge of airline rules, policies, and procedures.
Resolve ticketing issues, flight schedule changes, refunds, and revalidations.
Coordinate with airlines, consolidators, and customers for smooth operations.
Ensure proper documentation for bookings, cancellations, and refunds.
Upsell travel services like insurance, hotel, and transfers whenever possible.
Maintain client relationships by providing excellent customer service.
Requirements
Minimum 1-3 years of experience in air ticketing (domestic & international).
Hands-on experience with GDS/CRS systems (Amadeus, Galileo, or Sabre).
Strong knowledge of airline fares, routes, and ticketing procedures.
Good communication and customer service skills.
Ability to handle pressure, multitask, and resolve queries quickly.
Proficiency in MS Office (Word, Excel, Email).
Graduate in any discipline (Travel & Tourism diploma preferred).
Key Skills
Air Ticketing & Reservation
GDS/CRS Systems (Amadeus, Galileo, Sabre)
Fare Calculation & Rules
Customer Relationship Management
Problem-Solving & Accuracy
Salary Range
?20,000 - ?30,000 per month (Negotiable as per experience and skills)
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹35,000.00 per month
Ability to commute/relocate:
Barasat, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
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