Job Description

It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
?
You will be part of our customer care team to add your expertise + skills to the delivery of customer excellence.
You will be utilizing your product + trade knowledge to support business development + diversification to drive business growth.
How you create impact
You will do this by working with a variety of internal + external stakeholders whilst focusing on the following key objectives.

• To take lead in monitoring + driving sales activities.
• To proactively identify + nurturing sales-qualified prospects through the pipeline to generate profitable + sustainable businesses.
• To conduct regular reviews of sales leads + customer portfolios with key stakeholders.
• To conduct market research on pricing + product competitiveness, ensure regular efforts alignment is being make with our pricing team.
• To provide CCL team the customer's feedback + support on resolutions as required.
• To take the lead in onboarding + implementation of new customer, ensuring that standard operational procedures are update for handing over to our Customer Care Locations (CCL).
• To maintain + update relevant customer information on internal systems.
• To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.

What we would like you to bring

• Bachelor's degree (Graduation is mandatory).
• 5-7 years of work experience in sales, specifically within the freight forwarding or logistics industry.
• Minimum of 2 years of direct field sales experience, particularly in Air freight.
• Excellent communication and presentation skills.
• Strong customer service orientation and stakeholder management skills.
• Effective time management, problem-solving abilities, and teamwork skills.
• Proficient in using MS Office and sales-related software tools.

What's in it for you
Global Industry Leader - Work for one of the top logistics and supply chain companies worldwide, offering stability and international reach.
Career Growth Opportunities - Access to strong internal development programs, training, and global mobility.
Diverse & Inclusive Culture - Collaborate with teams across the globe in a supportive and multicultural environment.
Innovative & Future-Focused - Be part of a company investing in sustainability, digitalization, and green logistics.
Competitive Benefits - Enjoy attractive compensation, flexible working options, and comprehensive benefits packages.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Skills Required