This is a full-time on-site role for a Air Freight Operations Specialist (Freight Forwarding) at Bali And Company Logistics Private Limited, located in Connaught Place, New Delhi. The selected candidate will
lead Air Freight operations (Imports & Exports)
under our growing freight forwarding division.
Summary
If you've spent
3-5 years in Air Freight (Pricing + Operations)
, you're likely a strong fit.
We're looking for someone who
knows how cargo actually moves by air
(not just on paper).
You've:
Actively negotiated with
airlines, co-loaders, consolidators and overseas agents
Personally handled
time-bound, high-value, and special cargo shipments
Stepped in when things broke, and
fixed problems under pressure
This is
not
a role for someone "trying to switch into freight" or "exploring something new."
This is for someone who already understands
air freight operations end-to-end
and wants to build something meaningful, long-term.
Your Core Responsibilities
You will
own and lead Air Freight operations
(Import & Export). Specifically, you will:
Plan & Execute Shipments
Handle
end-to-end air freight shipments
: from enquiry, routing, and booking to uplift, arrival, and final delivery.
Coordinate closely with
airlines, co-loaders, consolidators, transporters, and our in-house Customs team
.
Ensure
on-time uplift
, smooth trans-shipments, and compliant documentation for each shipment.
Negotiate & Close
Negotiate
buy rates
with airlines, co-loaders, and overseas agents across key trade lanes.
Finalize
sell rates
, ensuring
healthy GP, credit discipline, and recovery
.
Maintain rate sheets and help design
pricing strategies
for spot and contract business.
Handle Time-Sensitive / Special Cargo
Plan and execute
urgent, high-value, and sensitive shipments
(machinery, electronics, pharma, media, event, diplomatic, etc.).
Work with relevant stakeholders for
temperature-controlled, ODC, DGR, and special handling
cargo where required.
Monitor & Own Shipment Lifecycle
Track and monitor each shipment from
booking to POD & invoice
.
Coordinate
pre-alerts, arrival notices, DOs, handovers to CHA, and final deliveries
.
Proactively manage delays, roll-overs, offloads, and
operational breakdowns
, keeping all parties informed.
Build & Manage Networks
Build and maintain a
strong network of overseas agents
, airline reps, and local partners at major airports.
Strengthen our presence across
key trade lanes (China, Europe, Middle East, USA, Far East, etc.)
.
Commercial & Documentation Discipline
Ensure
accurate documentation
(MAWB/HAWB, invoices, packing lists, permits, etc.) as per airline, country, and regulatory requirements.
Coordinate with accounts for
invoicing, collections, and credit control
.
Keep a close eye on
costs, GP, and recovery
, and flag leakages or risks early.
Client Communication & Service
Be the
primary operations contact
for shippers/consignees on Air shipments.
Provide
clear, timely updates
and handle escalations professionally.
Support the commercial team in
retaining and growing key accounts
through reliable execution.
This Role Is for You If
You've
independently handled Air Freight operations end-to-end
, not just "coordinated" or "assisted".
You're comfortable discussing
rates, GP, routing, recovery, and execution
in one breath.
You've dealt with
time-bound, sensitive shipments
and solved issues directly with airlines/agents.
You've built
working relationships with airline reps, co-loaders, consolidators, and overseas agents
.
You genuinely
enjoy the operational + commercial side
of air freight (not just one piece of it).
Must-Haves
3-5 years
of
hands-on experience in international Air Freight forwarding