Job Description

Job Title: Air Freight Operations Executive

Location:

[Insert Location]

Working Hours:

11:00 AM - 8:30 PM (Sunday to Thursday / as applicable)

Department:

Air Freight / Logistics / Operations

Reports to:

Operations Manager / Air Freight Supervisor

Job Summary:

We are seeking a detail-oriented and proactive

Air Freight Operations Executive - Kakkanad

to manage daily import/export air freight activities. The ideal candidate will have excellent communication skills, a strong understanding of air freight logistics, and the ability to work effectively with carriers, freight forwarders, customs authorities, and internal departments.

Key Responsibilities:

Coordinate end-to-end

air freight shipments

(import/export) with airlines, freight forwarders, and ground handlers. Book cargo space and process

airway bills (AWB)

via digital platforms such as

Calogi

and airline portals. Prepare and verify all required shipping documentation, including commercial invoices, packing lists, and customs declarations. Communicate effectively with customers, agents, and vendors to ensure smooth cargo movement and timely updates. Track shipments and proactively resolve any delays, discrepancies, or service issues. Ensure compliance with international air freight regulations, including IATA and local customs requirements. Liaise with customs clearance and warehousing teams to facilitate inbound and outbound processes. Generate shipment reports, maintain records, and update internal systems accurately. Support billing and invoicing processes related to air freight operations. Maintain a high level of

customer service and professional communication

at all times.

Requirements:

Minimum 2-3 years of experience in air freight operations or logistics. Strong understanding of

air cargo procedures

, documentation, and airline systems. Familiarity with freight platforms like

Calogi

, E-Freight systems, or similar portals is an advantage. Excellent

written and verbal communication skills

in English (Arabic is a plus). Proficient in Microsoft Office (Excel, Word, Outlook). Ability to multitask, prioritize, and work under pressure in a time-sensitive environment. Strong attention to detail and organizational skills. Flexible and team-oriented mindset.
Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Work Location: In person