Job Description

: Air Export Operations & Pricing (7+ Years) - Mumbai

Position:

Air Export Operations & Pricing Executive / Manager

Experience Required:

Minimum 7+ years

Location:

Mumbai

Industry:

Shipping, Logistics & Freight Forwarding

Key Responsibilities1. Air Export Operations

Manage complete end-to-end

air export operations

including booking, cargo acceptance, and flight planning. Coordinate with airlines, consolidators, transporters, CHAs, and customers for smooth cargo movement. Prepare and verify all air export documents such as

MAWB

,

HAWB

, invoice, packing list, SLI, and customs documentation. Handle

DG shipments

, perishables, high-value cargo, and special handling cargo (if applicable). Arrange cargo pick-up, carting, and ensure compliance with airport/airline rules. Monitor shipments and ensure timely uplift and departure. Ensure adherence to customs regulations, airport security guidelines, and IATA standards.

2. Pricing & Rate Negotiation

Source competitive

air freight rates

from airlines and consolidators. Provide timely and accurate rate quotes to customers and the sales team. Negotiate long-term contracts, spot rates & special rates for key clients. Track market trends, airline new tariffs, peak season pricing, and competitor rates. Maintain updated tariff sheets and rate database.

3. Customer Service

Act as the primary contact for clients for shipment updates and operational coordination. Resolve customer issues, delays, discrepancies, and claims promptly. Provide proactive communication and maintain strong customer relationships.

4. Documentation & Compliance

Ensure proper filing of export documents and job files. Coordinate with CHA for customs clearance and documentation. Verify billing, vendor invoices, and ensure accurate job closing.

5. Reporting & Coordination

Prepare MIS reports on shipments, rates, airline performance, and pricing trends. Collaborate with operations, finance, sales, and warehouse teams for smooth workflow. Ensure timely billing and recoveries from customers.

Skills & Qualifications

Minimum

7+ years

experience in Air Export Operations & Pricing within freight forwarding/logistics. Strong understanding of

air cargo procedures, customs processes, IATA regulations, DG handling

, and airport documentation. Excellent negotiation, communication, and client handling skills. Proficiency in

MS Office

, cargo software (CargoWise, Logi-Sys, etc.). Ability to work under pressure, meet deadlines, and multitask.

CONTACT DETAILS :

VISHNUPRIYA HR RECRUITER

vishnupriya.a@cielhr.com / 99438 28030

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?50,000.00 per month

Work Location: In person