Job Description

- We're Hiring! - CRM Executive- CTC: Up to - 4.5 LPA + Uncapped Incentives- Location: D Mall, Rohini West, New Delhi - 110085- Working Days: 6 Days a WeekShift Timings:- 9:30 AM - 6:30 PM- 11:30 AM - 8:30 PM- Interview Mode: In-Person OnlyAbout Aimlay:- Aimlay is a premier EdTech counselling firm with over 15 years of expertise, helping working professionals achieve their academic and career goals.- We provide end-to-end support for Ph.D., UG/PG, Diploma, and other admissions from reputed universities worldwide. - Our Mission: Empower individuals to pursue academic excellence while balancing professional commitments. Roles and Responsibilities:- Manage collections from existing clients and ensure timely payments.- Drive client retention through relationship management.- Identify and execute up-selling & cross-selling opportunities.- Communicate fluently in English & Hindi with B2C clients.- Handle follow-up calls, emails, and client interactions.- Take proactive actions to encourage timely debt payments.- Process payments, adjustments, and refunds as needed.- Maintain and update account records & collection reports.- Keep clients informed on ongoing projects and progress.- Collaborate with Sales & Accounts teams for smooth operations.Interested candidates can call on WhatsApp me on 9289008078 (ref:updazz.com)

Skills Required