The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.
The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems.
ROLE DESCRIPTION
The role will be Asst. Vice President (C12) in the TTS Analytics team
The role will report to the VP or SVP leading the team
The role will involve leading a team of 3 to 6 analysts
The role will involve working on multiple analyses through the year on business problems across the client life cycle - acquisition, engagement, client experience and retention - for the TTS business
This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (client profile & engagement data, transactions & revenue data, digital data, unstructured data like call transcripts etc.) to provide data driven insights to business and functional stakeholders
Qualifications:
7-10 years of experience
Ability to communicate technical information to both technical and non-technical audiences required
Problem solving, root cause analysis skills required
Ability to focus on multiple priorities and drive solutions in a fast paced working environment
Relevant work experience in data quality, data analytics, data management within the financial services industry required
Outstanding analytical and problem-solving skills
Education:
Masters (preferred) in Engineering, Technology, Statistics, Economics or similar quantitative disciplines
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
For complementary skills, please see above and/or contact the recruiter.
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