Job Description

Job Summary
This is a pivotal role that bridges the gap between advanced AI technologies and delivery of AI use cases of the bank. This position involves designing, optimizing, and managing AI prompts to enhance the performance of language models, ensuring they align with business objectives. Additionally, the role requires analyzing complex datasets to extract actionable insights, supporting strategic initiatives and enhancing operational efficiency. The ideal candidate will possess a unique blend of technical expertise in AI and data analytics. This role will be part of AI squad and will work closely with internal staff, clients and 3rd parties.
Key Responsibilities
Strategy
Delivering, building and maintaining the solutions to AI use cases and augmenting functionalities of AI tool of the bank.
Business
Accelerate delivery of AI uses cases for various Business & Functions of the bank with focus on:
Responsibilities

• Design and Optimize Gen AI Applications: Develop, test, and refine AI apps to ensure optimal performance and alignment with business goals.
• Scalability and usability: bring an engineering mindset to AI applications creating apps that are reliable to for large user bases, with real time observability of AI thoughts and decisions
• Collaborate with Cross-Functional Teams: Work closely with data scientists, software engineers, and business stakeholders to integrate AI solutions into banking operations.
• Continuous Improvement: Stay updated with the latest advancements in AI and data analytics to continuously improve the quality and efficiency of AI models and data analysis processes.
• Documentation and Training: Document processes, methodologies, and findings, and provide training to team members on best practices in prompt engineering and data analysis.

Accountabilities

• Quality and Performance: Accountable for the quality and performance of AI software, its reliability, uptime, and latency (time to first token)
• Compliance: Responsible for ensuring all AI and data-related activities adhere to regulatory and compliance requirements.
• Stakeholder Satisfaction: Accountable for delivering actionable insights and effective AI solutions that satisfy the needs of internal stakeholders and support the bank's strategic goals.

People & Talent
Work with a team of gen AI modellers and AI software developers
Risk Management
Ensure all data handling and analysis processes comply with the bank's data privacy and cybersecurity standards.
Governance

• Develop and implement change management plans to ensure successful adoption of AI solutions across the organization.
• Provide training and support to business users to help them understand and leverage AI tools and technologies.
• Foster a culture of innovation and continuous improvement by promoting the benefits of AI and encouraging experimentation.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
• Serve as a Director of the Board
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Key stakeholders
CDO Squads, Business Partners, ITO, internal staff, clients and 3rd parties.
Other Responsibilities
Embed Here for good and Group's brand and values in AI squad deployed to various Business and Functions; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

• Identify and prioritize AI use cases that have the potential to deliver significant business value.
• Develop business cases for AI projects, including cost-benefit analysis, risk assessment, and ROI estimation

Qualifications

• Education-Graduate or Master Computer Science
• Training-Completed real world GenAI projects with python
• Languages-English

Skills and Experience

• Software development experience using Python / JS / TS [at least 4 years]
• Design / implement scalable python backend API using fastapi
• Deep understanding of the code patterns that allow to scale complex applications, with high quality, highly reusable implementations [either frontend or backend]
• Extensive experience in SQL and NoSQL database design
• Hands-on experience with LLMs techniques (e.g., RAG, Agentic Framework, Graph RAG) & querying LLM endpoints
• Documentation - Requirements/Use Cases/Business Rules/User Stories, Etc.

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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Skills Required