Job Description

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Summary

The Business and Process Analyst for AI Products acts as a critical bridge between business stakeholders and technical teams, ensuring that analyze current-state business processes to uncover opportunities for semantic enrichment and metadata-driven optimization, maintaining comprehensive documentation to support transparency and continuous improvement. Collaboration with data stewards and governance teams ensures alignment with enterprise standards, while support for conceptual and logical data models guarantees relevance to analytics and product goals.



The analyst identifies and suggests AI solution areas by validating business problems, assessing data availability, and evaluating feasibility through frameworks such as the AI Operating Model and lifecycle stages from ideation to scale.
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About the Role

Stakeholder Communication & Requirement Gathering

Engage with cross-functional teams including product, AI/ML, engineering, and business stakeholders to define and prioritize use cases. Drive discovery sessions to map data workflows and identify metadata, ontology, and data modeling needs. Capture user feedback and process gaps to iteratively refine data semantics and metadata strategies.

Business Process Mapping & Improvement

Analyze and document current-state business processes, identifying opportunities for semantic enrichment and metadata-driven optimization. Maintain detailed process documentation--including workflows, use cases, and user stories--to support transparency and continuous improvement. Collaborate with data stewards and governance teams to align metadata and ontology practices with business objectives and standards. Support the development and refinement of conceptual and logical data models, ensuring alignment with analytics and product use cases through collaborative reviews, metadata standardization, and data dictionary maintenance.

Process Automation & Efficiency

Identify opportunities for automating metadata curation, data modeling, and ontology management workflows. Collaborate with engineering and infrastructure teams to implement scalable, automated solutions that enhance operational efficiency.

Cross-Functional Collaboration

Act as a liaison between business, technical, and governance teams to ensure semantic alignment and data quality. Coordinate with design, infrastructure, ML, and engineering teams to ensure seamless integration of semantic models and metadata frameworks into enterprise platforms. Support training and onboarding of data stewards and business users on semantic standards and tools.

Qualification & Work Experience:

BE/B. Tech or equivalent degree with relevant experience of 2-3 years in Business and process analyst.

Why Novartis:

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network:

Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards:

Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards



Division
Development
Business Unit
Universal Hierarchy Node
Location
India
Site
Hyderabad (Office)
Company / Legal Entity
IN10 (FCRS = IN010) Novartis Healthcare Private Limited
Functional Area
Research & Development
Job Type
Full time
Employment Type
Regular
Shift Work
No

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Accessibility and accommodation

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.


Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.