to help streamline operations and enhance efficiency across our e-commerce platforms. This role focuses on building, integrating, and managing AI-powered automations for customer service, product uploads, catalogs, marketing, and SEO. You will design and maintain intelligent workflows that reduce manual work and improve customer experience.
Key Responsibilities
Chatbots & Customer Support
Set up and maintain AI chatbots to handle customer inquiries on Shopify, Etsy, Amazon, and social platforms.
Automate responses for FAQs, order confirmations, and shipping updates.
E-Commerce Automations
Automate product uploads using Excel/CSV templates across Shopify, Etsy, Amazon, and other marketplaces.
Build scripts/workflows to sync product data, stock updates, and price changes.
Workflow Automation
Create and manage workflows in Zapier, Make (Integromat), or similar tools to connect emails, CRM, orders, and marketing.
Ensure data flows smoothly across platforms (Shopify, Etsy, Gmail, Google Drive, Social Media).
AI Content Creation
Develop AI prompts to generate product descriptions, SEO meta tags, blogs, and catalog content.
Assist in building branded catalog PDFs using AI and automation pipelines.
Marketing & SEO Support
Automate posting schedules for Instagram, Facebook, and other platforms.
Support SEO automation (keyword extraction, meta tags, alt text, structured data).
Monitoring & Optimization
Track the performance of AI automations and refine for accuracy.
Provide regular reports on workflow efficiency, time saved, and impact on sales.
Required Skills
Strong knowledge of
automation platforms
(Zapier, Make, n8n, etc.).
Familiarity with
e-commerce systems
(Shopify, Etsy, Amazon Seller Central).
Experience with
AI tools
(ChatGPT, MidJourney, Jasper, or similar).
Understanding of
Excel/CSV automation
for bulk product uploads.
Basic understanding of APIs and integrations.
Knowledge of
SEO best practices
and digital marketing workflows.
Preferred Qualifications
Previous experience in
e-commerce or digital marketing automation
.
Technical background in
Python, JavaScript, or API scripting
(a plus).
Ability to design
AI prompts and workflows
tailored for business use.
Employment Type
Full-time or Consultant (depending on scope).
Remote/Flexible with availability during key working hours.
Job Types: Permanent, Freelance
Contract length: 20000 months
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Paid time off
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.