to design, implement, and manage automation systems using AI, APIs, and workflow tools. This role focuses on building intelligent automations, chatbots, and communication flows across platforms like
n8n, WhatsApp, Telegram, and CRMs
, while also supporting AI website development and digital enablement initiatives.
Key ResponsibilitiesA. Process Automation & Integration (Core Focus)
Develop and maintain automation workflows using
n8n, Make (Integromat), or Zapier
for seamless data transfer between tools like Google Sheets, CRMs, WhatsApp, and email.
Design and deploy
WhatsApp and Telegram bots
for lead generation, customer support, and workflow automation (using Twilio, Gupshup, 360Dialog, or Botpress).
Integrate
APIs, webhooks, and AI services
(ChatGPT, Gemini, Relevance AI, etc.) to create autonomous agents that execute business tasks and send real-time updates.
Automate document generation, reminders, and reporting systems using
Google Apps Script, Sheets, and dashboards
.
Build internal automations for HR, client onboarding, and compliance processes through chatbots or automated message flows.
B. Conversational AI & Chatbot Development
Develop AI chatbots and voice assistants using
OpenAI GPTs, Relevance AI, Voiceflow, or Botpress
.
Create and manage
custom knowledge bases
for internal functions (e.g., compliance FAQs, client support, HR helpdesk).
Build AI agents capable of reading structured data, generating insights, and responding contextually to user queries.
C. AI Video & Voice Tools
Use
HeyGen, ElevenLabs, Synthesia, or Runway ML
to create professional AI-generated explainer videos, tutorials, or client communication materials.
Combine
voice, video, and text automation
to build interactive communication workflows.
D. AI Websites & Digital Systems (Support Function)
Support the creation of
AI-powered websites or dashboards
using tools like
Durable, Framer AI, or 10Web
.
Integrate
lead capture systems and chatbot flows
into websites for better automation and conversion tracking.
Key Skills & Tools
Automation Platforms:
n8n, Make (Integromat), Zapier, Airtable Automations